International Travel Consultant

We provide international travel and short-term study abroad services for Asian clients and students.

We are currently seeking one International Travel Consultant to join our team..

Work Hours:

1. 40 hours per week (minimum 32 hours guaranteed)

Pay Rate:

$29–$35 per hour

Location:

Canterbury, New Zealand

Permanent role.

The duties include:

• Plans travel, accommodation and associated arrangements for clients and makes travel bookings;
• determining clients' requirements for travel, accommodation and special interests;
• suggesting itineraries based on available travel routes and cost, availability and convenience of transport
• making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
• notifying clients of travel dates, baggage limits, and medical and visa requirements
• providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
• assisting with travel clearances
• collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
• providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
• answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
• providing literature and information on local and interstate tours and places of interest
• discussing transport availability and cost
• providing assistance during clients’ travel period.

Requirements:

• At least three years of relevant work experience in tourism, education, commerce, accounting, administration, coordination, or other related roles; OR
• A diploma or higher qualification in Tourism, Education, Accounting, Commerce, Management, or a related field; AND
• Fluency in both Mandarin and English (as most clients are from Mandarin-speaking countries); AND
• Strong communication skills with a customer-focused service attitude

Priority will be given to New Zealand residents/citizens.