Retail Store Manager

Are you a driven, self-starter, proactive leader who thrives in fast paced retail environment ? We are seeking a proactive Store Manager who takes initiative, works independently, values building customer trust and deliver results.

Location: Multiple

Key Requirements:

>Proven experience in customer service in retail (Liquor or FMCG preferred)

>Strong leadership and communication skills

>Relevant qualification (at least level 2) or one year of relevant work experience

>Basic computer literacy is required

>Strong spoken and written English skills

>Attention for detail and a multitasker.

>Should be resilient to work pressure

>Efficient, effective and self motivated

>Able to work independently and manage the store confidently when alone.

>LCQ and manager certificate preferred.

>Ability to do work on roster/ Weekend/Public Holiday work and some split shifts.

>Honest, reliable, open minded and flexible, with the ability to embrace new ways of working as trained, setting aside prior habits if needed.

>Heavy lifting is a crucial part of the job, hence a high level of physical fitness is required.

>Supervise and actively participate in all cleaning responsibilities, around the store including restrooms, kitchen, chiller, storeroom and parking area.

>Minimum age requirement is 20 years old.

Key responsibilities

>Oversee daily store operations ensuring smooth and efficient functioning.

>Ensuring continued compliance with all licensing laws and store policies at all times.

>Purchase stock based on sale, per stock level and market popularity.

>Ensure the shelves are fully stocked up, products are accurately priced and the store is clean at all times

>Periodically organize and participate in stock takes

>Ordering and inventory control as per store systems and procedures within the budget given

>Organize, activate and execute special promotions advertised by Franchise and instore promotions, build displays and remain competitive in pricing by adjusting profit margin in accordance with stock levels

>Ensure efficient, friendly and professional service is provided to all customers and deal with customer issues

>Ensure staff training is up to date, and they are well equipped with laws, products and store policies

>Ensure that ordered products are checked ,received, receipted and accurately invoiced into the POS system on a daily basis

>Handle rostering and staff performance

>Monitor sales targets and implement strategies to achieve KPIs

>building and maintaining a positive professional and cooperative relationship with suppliers

>Promoting and advertising the store’s goods and services, within the laws

>Maintaining records of financial transactions, daily cash reconciliation, petty cash and banking

>Answering phones promptly and fulfilling online orders within timelines

>Lead, train and motivate team members to deliver best customer experience and increase profitability of business

If you are ready to take the next step in your career, apply now with your CV and a brief cover letter. Email applications to: fergussondrive1234@gmail.com.

A comprehensive induction program and ongoing training will be given to successful candidate.

Note: Applicants for this position must have NZ citizenship/residency or a valid NZ work visa