Store Manager

We are looking for an experienced, enthusiastic and capable candidate for the Store Managers position to autonomously manage the day-to-day operations of our busy store. It is a Full-time role working minimum 30 hours per week.

• Review sales records, sales trends and take appropriate measures.
• Contribute to team effort by accomplishing related results as needed.
• Make a full list of all stock, maintain stock levels and determine how popular an item is before ordering new stock
• selecting and dealing with suppliers including negotiation of prices and placing relevant orders.
• Receiving and checking orders from suppliers to ensure accuracy.
• Ensure correct and accurate invoicing of ordered products.
• Review and compare prices of competitor stock and ensure that stock is competitively priced.
• Ensure stock is properly priced and displayed.
• Buying goods and selling goods according to an agreed budget.
• Balancing the till and managing day to day banking and financial transactions.
• Answer the company phone in a friendly and engaging way.
• Meet and greet customers and state that they can ask you for further assistance if necessary.
• If necessary, help customers to choose items, advising of any promotions and then accurately collecting payments at the counter.
• Communicating with customers to review the quality of products and service and noting any questions or concerns they may have.
• Dealing with customer complaints in a satisfactory way.
• To look for opportunities to improve procedures, and make improvements to purchasing and marketing policies.
• Purchasing, ordering and monitoring incoming goods
• Promoting and advertising the store’s goods and services
• Maintain security controls cash, keys, alarms and stock and financial responsibilities
• Managing stock levels and making key decisions about stock control and pricing, including implementing stock control systems, stock tracking, purchasing.
• Serving customers, advice and recommend products and add on products
• Follow up on customer complaints/comments quickly
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensure availability of merchandise; determining and maintaining stock levels.
• Set pricing policies by reviewing merchandising activities;
• Determine needed sales promotion; authorizing clearance sales; studying trends, studying market pulse.
• Ensure Occupational Health and Safety requirements are adhered to
• Maintain the stability and reputation of the store by complying with legal requirements.
• Determine marketing strategy changes by reviewing sales records, sales trends and take appropriate measures.
• Maintain professional and technical knowledge

Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing.

Job pre-requisites:

• Relevant qualification OR
• Relevant Work Experience
• Able to work long and flexible hours including early morning and weekends.

We need people who are committed and turn up to work on time unless they have a reasonable excuse.

We do not believe that our standards are too high or too unrealistic. We are more than happy to provide all the training necessary as long as candidates can provide the above characteristics and the pre-requisite for the role. This is a highly committed role, if you feel like you are up for the challenge, then look no further, this role may be what you have been searching for!