[ref. p04868616] New Plymouth - Automotive Service Advisor
At W.R. Phillips Volkswagen, Audi, Skoda, Mitsubishi and Subaru we are proud to be one of the leading dealerships in Taranaki and are committed to keeping it that way. Due to our ongoing success, we have an opportunity for a Service Advisor to join our supportive and well-organised Service team.
About the role
As Service Advisor, you will primarily liaise between our customers and our workshop assisting with the coordination of service department activities and related matters to achieve an efficient operation in the service department. Involved in all aspects of the service process you will be required to demonstrate;- A customer-focused attitude committed to exceeding customer expectation
- Experience in a diverse customer service environment including face-to-face, phone and online customer contact
- The ability to work as part of a dedicated and dynamic team
- Sound knowledge of automotive technology
- Strong communication and problem-solving skills
- Proficiency with Office 365
- Previous experience as a Service Advisor / Qualified Technician (preferred but not essential)
- 5 Day Monday to Friday working week
- Fantastic team and facilities
- A supportive and inclusive working environment
- Remuneration package commensurate with experience
The W.R. Phillips Group operates automotive dealerships in New Plymouth, Taranaki representing a number of leading automotive brands covering Volkswagen, Audi, Skoda, Mitsubishi and Subaru. In addition to a competitive remuneration package, we are committed to providing our staff with a supportive and inclusive working environment, ongoing training, development and career advancement opportunities.
Don't miss this chance to join our team and enjoy the benefits of our unique environment that makes customers and our staff part of the W.R. Phillips family.
Please send your CV and Cover letter