Retail Store Manager

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We are looking for a passionate and experienced Retail Store Manager to lead our vibrant Upper Hutt store. This is a rewarding opportunity to make a meaningful impact while managing a busy retail environment that supports the vital work of Te Omanga Hospice.

Your primary responsibility will be to ensure the store runs smoothly, exceeds customer expectations, and consistently achieves sales targets. You will promote and market with integrity, knowing that every sale helps support the care we provide to patients and their whanau.

Key Responsibilities:

Lead and motivate a large team of staff and volunteers
Deliver outstanding customer service with a positive, can-do attitude
Manage stock, merchandising, and store presentation
Drive sales and meet performance targets

Foster a welcoming and inclusive store culture

Represent Te Omanga Hospice with professionalism and compassion

What You’ll Bring:

Proven experience in retail and staff management
Strong organisational skills and attention to detail
Excellent interpersonal and communication skills
Ability to lead, inspire, and support a diverse team

Self-motivation and a passion for making a difference

Why Join Us?

Be part of a purpose-driven organisation making a real impact
Work with a supportive and values-led team

Enjoy a dynamic and community-focused retail environment

If this sounds like you, we’d love to hear from you. Applications close on 12 December

Send applications to allister.wood@teomanga.org.nz

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