Front of House Team Member - Queenstown

placeQueenstown calendar_month 
Location: Frankton, Queenstown
Employment Type: Full-time permanent

Pay: $25 - $30 per hour depending on skillls and experience

The Role

We’re looking for an energetic and customer-focused Front of House Team Member to join our café. From preparing great coffee and serving cabinet food to delivering excellent customer service, you’ll be the friendly face of our café and play a key role in creating a welcoming experience for every guest.

You’ll also help keep the café clean, safe, and running smoothly while working closely with the rest of the team.

Key Responsibilities
  • Provide excellent customer service, ensuring all guests enjoy a welcoming experience
  • Prepare and serve menu and cabinet items according to company's stardard
  • Follow and uphold Food Control Plan and Workplace Health & Safety regulations
  • Maintain café hygiene and cleanliness at all times in line with cleaning and maintenance schedules
-Assist with café merchandising and promoting in-store specials
  • Operate cash register and ensure accurate transactions
-Accurately complete the in-store Log Book and any required electronic reporting
  • Support training of new FOH team members when required
  • Assist with dishwashing and cleaning duties when needed to ensure smooth operations
  • Minimise wastage and support maximum productivity and profitability
Experience / Qualifications / Requirements
  • At least 1 year of previous experience in café, restaurant, or customer service environment preferred
  • Barista skills and knowledge of coffee preparation an advantage, training will be provided
  • Knowledge of Food Control Plan and workplace Health & Safety preferred
  • Able to work flexible hours (early morning starts), including weekends and public holidays
-Positive, energetic, and customer-focused attitude
  • Must hold a valid work visa in New Zealand
What We Offer
  • Guaranteed Hours: Minimum 30 hours per week
  • Hourly Rate: $25 – $30 depending on experience and skills
  • No night shifts
  • Ongoing training and development through company internal training programme
  • Staff meal during shift, staff purchase discounts, and free staff parking
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