Customer Care Specialist
Full time position based in the heart of Wellington City
- Work amongst a fun, vibrant team
- Medical insurance , free WoFs and other employee discounts
VTNZ Support Office in Wellington City are looking for customer-focused Customer Care Specialist to join their team.
The role:
As a Customer Care Specialist, you will provide customers with professional, friendly, and efficient processing of VTNZ services. You will have strong customer service skills and a 'can-do, will-do' attitude. You won't shy away from owning a customer enquiry and following it through to resolution.You will be involved with some products that are being rolled out now, as well as aiding our wider team with new initiatives and innovations in products and services, so a desire to learn and contribute is really valued!
You will work amongst a tight-knit team, and a broader team of product managers, sales and marketing specialists. This is a full time position - 40 hours per week to be worked within the hours of 7am to 7pm Monday to Friday and 9am to 4pm rostered Saturdays including regional public holidays (but not national).Work from home days available following initial training period.
You will be:
- Great with customers first and foremost
- Good phone manner and written/oral communication skill
- Experienced using all the standard PC suites
- Flexible, adaptable, and comfortable working with variable workload ebbs and flows
- Comfortable working with deadlines and a fast-paced environment
Apply now:
If you have any queries, please contact Rhonda on 027 335 8267 or email careers@vtnz.co.nz
At VTNZ we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
We are screening applications as they come in, so please apply today.