[ref. s99312016] Auckland - Quality and Patient Safety Leadat Te Whatu Ora - Health New Zealand Waitematā -
Our organisation values and promise statement Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person and their family.Are you passionate about quality and patient safety?
Do you have experience working within a quality assurance or patient safety role in Healthcare or are you interested in gaining experience in this field? About the RoleThe Corporate Quality and Risk Team is seeking a full time Quality and Patient Safety Lead to join the Team.
You will assist in supporting a culture in which reporting and investigation of incidents, and proactive risk management is routine practice and is recognised by staff as a means of improving the quality of clinical care, reducing risks to patients and improving patient experience.You will work collaboratively with colleagues across a specific division to provide expert advice and support on all aspects of patient safety, with particular reference to adverse event and complaint investigation, risk management, report writing and facilitating lessons learned.
The pace is busy and the work can often be complex so you must be proactive and flexible, able to prioritise your workload and deliver within the timeframes set.About youThe successful candidate will have proven experience in influencing and communicating with a wide range of clinical and non-clinical teams at all levels and have proven change management and analytical skills.Key to your success will be your ability to build and maintain strong relationships, manage multiple tasks and apply critical thinking.You will have experience in a healthcare environment in:Quality assurance activities (adverse events, complaints and corrective actions)Risk ManagementQuality measurement and using quality dashboardsHealth and Disability Sector Service Standards processesReport writingWorking with a multi-disciplinary teamA clinical background is preferred; however, Quality and Patient Safety Leads can have either a clinical or non-clinical background.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.How to ApplyTo apply please click apply now.If you need assistance with your online application, contact Sarah Kneller via sarah.kneller@tewhatuora.govt.nz. To view the position description click hereJob code: WDHB19883Closing date: 10 September 2025