[ref. h85933724] Queenstown - Dual Customer Service & Fleet Preparation Role
Queenstown
Please Quote Reference Number 13244
- Key role ensuring the best rental experience for our customers
- Experience in vehicle grooming and fleet preparation
- Great opportunity with Best Car Rentals HQ in Frankton
This is an exciting opportunity for a positive, energetic person to be part of a newly established rental brand in Frankton, Queenstown, and grow their career as the business expands.
We are looking for an experienced all-rounder from the car rental industry to join the team and play a key role in delivering the best rental experience for our customers from start to finish.
Key responsibilities & duties:- Be the first point of contact for customers, providing exceptional service.
- Pick up customers in our new shuttle van from the airport to our location.
- Complete rental contracts and process customer bookings efficiently.
- Upsell additional extras, including insurance cover options.
- Answer customer inquiries and provide detailed information on rentals.
- Conduct fleet checks during check-ins and check-outs to ensure vehicle readiness.
- Maintain vehicle cleanliness and presentation to a high standard.
- Previous customer service experience, ideally in the car rental industry.
- Strong ability to prioritize tasks and multitask in a fast-paced environment.
- A proactive and eager-to-learn attitude with a focus on career growth.
- Experience in vehicle grooming and fleet preparation.
- Excellent personal presentation and communication skills.
- A valid full NZ driver's license with a clean driving record.
- Ability to work on a rotational roster, including weekends and peak seasons.
- A team player mindset with a positive and adaptable approach.
- Right to work in NZ - We are currently only accepting applications from candidates within New Zealand.
If you're passionate about customer service and enjoy working in a dynamic environment, we want to hear from you! Apply today.
Applicants for this position must have NZ citizenship, residency, or a valid NZ work visa.
Please Quote Reference Number 13244
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