Connections Co-ordinator
About the role: Fixed-Term Parental Leave Cover (until March 2027)
We are looking for Connections Co-ordinator to join the team on a fixed-term basis covering parental leave for 8 months until March 2027.
In this role, you'll provide vital administrative, coordination and data support to Northpower Contracting's Design Engineering and Capital Projects teams. Your work will support customer connections, project delivery, invoicing, systems reporting and operational performance across the business.
Key responsibilities: Customer connections & administration- Manage invoicing for Northpower Customer Connections, including assessment fees, data logging and capacity checks
- Complete daily Siebel data extraction for Projects, Connections and Accounts
- Receivable to support Power BI reporting
- Manage failed jobs and assist with maintaining accurate job statuses and comments
- Provide Service Request status support and act as backup to the Connections Team Leader
- Support Projects and Connections teams with Siebel reporting, data extraction and presentations
- Extract, analyse and validate data from multiple systems
- Coordinate presentations, meetings and record accurate meeting minutes
- Provide administrative and coordination support to Design Engineers, Project Managers and QS teams
- Work closely with internal stakeholders including Operations Managers, Delivery Managers, Team Leaders, HSQE Advisors and Field Technicians
- Liaise professionally with external stakeholders including utility owners, customers, suppliers, subcontractors, local authorities and the public
- Support delivery of operational, regulatory and customer performance requirements
- Apply problem-solving skills to resolve issues efficiently
- Contribute to business process and end-to-end (E2E) improvements
- Model safe work practices and promote HSQE standards
- Ensure compliance with industry standards, codes of practice and organisational requirements
- Care for Northpower equipment, property and PPE
You are organised, analytical and confident managing multiple priorities. You enjoy supporting teams and take pride in delivering accurate, reliable work in a deadline-driven environment.
You'll bring:
- Experience in a coordinator, business support or administration role (or similar)
- Strong customer-handling experience, triage of queries, and data administration capability
- Excellent problem-solving and decision-making skills
- Clear and professional written and verbal communication
- Experience in infrastructure, engineering or electricity-related industries (highly advantageous)
What we offer:
- Competitive remuneration and comprehensive benefits
- Wellbeing initiatives, including Kaitiaki peer support and EAP services
- Life insurance and discounted medical cover
- Professional development and career-growth pathways
- An inclusive, collaborative workplace where your leadership makes an impact
- Family-friendly events, gym discounts, and retail perks
Northpower is a trusted electricity and fibre network provider for Whangarei and Kaipara, delivering essential services to over 60,000 customers. With a team of 1,400+ people across 16 locations, we drive innovation and deliver high-quality solutions in distribution, transmission, fibre, renewables, generation, and commercial projects.
Our commitment to community, safety, and excellence underpins everything we do.
This is an excellent opportunity for someone who enjoys working with data, systems and stakeholders in a dynamic infrastructure environment, while contributing to meaningful projects that support our communities.
Apply now via req1957.
NZ work rights required for this role.
All applicants will undergo preemployment checks, including criminal history, drug and alcohol screening, and a medical assessment.