Office Manager
Advance Diagnostics — New Zealand's leading specialists — is looking for an Office Manager to be the operational backbone of our Wellington base.
This is a pivotal, hands-on role where no two days look the same. You'll be the person our nationwide team of technicians rely on, and the professional voice our clients trust.
About Us
We're a proudly NZ-owned company with over 13 years experience delivering tailored on-site drug and alcohol testing, certified equipment, training, and policy support to workplaces across Aotearoa — from mining and transport to construction and aviation.We're based at in Wellington Central, and we operate nationwide.
The Role
Reporting to the Operation Director, you'll own four key areas:
- Technician Scheduling & National Coordination
Allocate resources to match client demand, geography, and urgency
Be the go-to support for field staff on the road — resolving issues quickly and calmly
Coordinate travel, accommodation, and equipment dispatch
- Process Development & Improvement
Build and maintain SOPs so the team always knows the playbook
Spot inefficiencies before they become problems and implement practical fixes
Help the business scale by building processes that grow with us
- Customer Liaison
Build strong relationships across a wide range of industries
Keep clients informed — no surprises, always professional
- Inventory & Procurement
Ensure orders are placed ahead of demand — no stockouts
Manage supplier relationships and purchase orders
Coordinate accurate, on-time dispatch to clients and field staff
What We're Looking For
2+ years in an office management, operations coordination, or senior admin roleProven experience scheduling or coordinating a team (remote or field-based a big plus)
Strong track record managing inventory and procurement
Excellent customer communication skills — professional, warm, and solutions-focused
Proactive by nature: you see what needs doing and you do it
Genuine willingness to learn — new systems and challenges excite youProficiency in Microsoft Office Suite (Outlook, Word, Excel)
High level of discretion when handling confidential client and operational information
Nice to have: experience in health, safety, compliance, or logistics; familiarity with CRM, accounting and scheduling software.