Sales Support/ Customer Service
Auckland
About Us
We are a proud New Zealand-owned furniture manufacturer with a legacy spanning three generations, we design, manufacture, deliver, and install robust, sustainable furniture solutions across education, healthcare, corporate, and government sectors.
We are looking for an enthusiastic and customer-focused Internal Sales Representative to join our growing team and play a key role in maintaining and growing client relationships, supporting the Account managers, and driving project success.
________________________________________
Key Responsibilities- Act as the first point of contact for incoming sales inquiries (phone, email, and website).
- Attend to client showroom presentations
- Prepare and follow up on quotes, proposals, and tenders.
- Support the Account Managers in preparing quotations, coordinating information, samples, and documentation.
- Maintain CRM records with up-to-date customer and project information.
- Liaise with production, design, and logistics teams to ensure accurate lead times and delivery updates are communicated to clients.
- Assist with product specifications and recommend suitable solutions based on client needs.
- Provide exceptional customer service from initial inquiry to post-delivery follow-up.
- Assist in developing sales resources such as presentations, brochures, and sample packs.
Skills & Experience
- 2+ years in a sales support or customer service role (preferably in manufacturing, interiors, or commercial furniture).
- Strong communication and relationship-building skills.
- High attention to detail and ability to manage multiple tasks under pressure.
- Confident with quoting systems, CRM platforms (e.g., Salesforce or similar), and Microsoft Office Suite.
- A proactive and positive team player who takes initiative.
- A focussed and structured individual
What We Offer
- A collaborative and supportive work environment.
- Opportunities to grow with a well-established and evolving NZ business.
- Ongoing product and industry training.
- Be part of projects that shape workspaces, learning environments, and healthcare facilities across the country.
________________________________________
Ready to be part of something that lasts?Apply now and bring your passion for people, problem-solving, and beautiful furniture to the BFG team.
Send your CV through to frontdesk@bfg.co.nz – Attn: General Manager
Auckland
Discover why Harvey Norman is one of New Zealand's leading retailers by joining our fantastic Electrical team!
Harvey Norman has a great track record of providing high quality products and outstanding customer service through friendly...
Inland Revenue Te Tari TaakeAuckland
About the role - Mō te TūrangaAre you passionate about making a positive impact on the economic and social wellbeing of New Zealand Aotearoa? As a Customer Service Officer at Inland Revenue (IR), you'll play a key role in delivering exceptional...
HyndsAuckland
Key Responsibilities
• Provide sales support for all branch customers
• Build and maintain internal relationships with procurement and demand management teams
• Complete administration tasks as required as per Branch Performance Standards including...