Whakatane - Tyre Fleet Technician
Fleet Service Tyre Technician – Whakatane, Bay of Plenty
Fulltime Permanent Role at Minimum of 42.5 hrs.
Wage Range $25-$30 an hour
Great locationNo two days are the same in this hands-on, customer facing position
More than just a job - you will be joining a great team with real career opportunities
About the job: Carter’s Tyres Whakatane is looking for a Tyre Technician to join our Fleet Service team based in Whakatane. You will be performing all aspects of tyre management for our retail customers cars and 4x4s and also our client's commercial vehicles as well as call outs and after-hours requirements.
Your hours will be Monday to Friday, between 7:30am/8.00am – 5:00pm with rostered call outs including Saturday work.
Specific Duties and Responsibilities
Delivery of high-quality service and specific products to customers.Demonstrate product knowledge and show customers how to maximise the benefits.
Perform tyre inspections and record through the system (Fleet Service).
Strip and fit tyres as required following the standard operating procedure.
Repair punctures according to the company guidelines.
Greet the customer in a professional and polite manner – ready to make the sale.
Where possible meet the customer at their vehicle – preparing to make the sale (Retail).
Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale.
Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service.
Maintain one’s own presentation and positive behaviour towards customers, employees and vendors – be the face of Carter’s Tyres Whakatane
Assist in the Operation of an efficient branch that achieves financial budgets.Actively engage in new customer business that provides sustainable growth attributing to bottom line growth.
SKILLS, EXPERIENCE & EDUCATION
Essential:
At least 1 year of Commercial Tyre Industry experience in fitting & stripping “Tubeless & Tube-type” TyresA minimum of a full NZ Drivers License
Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
Quick learner of systems.
Accurate with figures and attention to detail.
Tyre Industry Experience.
Customer relationship builder – capable of making a sale.
Preferred: At least 1 year of Commercial Tyre industry experience is expected – especially as a fleet service man.
Hold a full NZ Drivers licenseExperience with a team environment.
Retail and Commercial sales experience.
Effective communication skills, both verbal and written
A friendly and positive outlook with a customer service focus