Health Care Assistant

placeAshburton calendar_month 

Health Care Assistant – Terrace View Retirement Village

Location: Ashburton, New Zealand
Reports to: Facility Manager, Clinical Care Manager, Registered Nurse, Enrolled Nurse
Hours: As rostered (includes weekdays, weekends, and public holidays) - rostered and rotating shifts

About the Role:

At Terrace View, we are committed to providing high-quality, compassionate care to our residents. As a Health Care Assistant (HCA), you will play a vital role in supporting residents to maintain their dignity, independence, and quality of life through a holistic approach to care.

You will be part of a close-knit, supportive team that values empathy, professionalism, and teamwork.

Key Responsibilities:

  • Provide personal care and assistance with daily living activities, encouraging independence wherever possible.
  • Respect and support residents’ spiritual, cultural, and emotional needs.
-Maintain residents’ dignity, privacy, and self-esteem at all times.
  • Ensure a safe, clean, and comfortable environment for residents.
  • Communicate effectively with residents, their families, and the care team.
  • Accurately document care provided, progress notes, and incidents.
  • Follow emergency procedures and uphold Terrace View’s philosophy and policies.
-Participate in regular in-service training, staff meetings, and quality assurance programmes.
  • Support new initiatives, continuous improvement efforts, and risk management processes.
  • Qualifications, Skills, and Attributes:
  • A qualification in aged care (e.g., National Certificate in Support of the Older Person) or willingness to obtain one.
  • ACE Dementia Training (NZQA Units 23920, 23921, 23922, 23923) or commitment to complete these.
  • Current First Aid Certificate or commitment to obtaining one.
  • Understanding of the aging process and associated care needs.
  • Strong communication and listening skills.
  • Ability to work independently and collaboratively within a team.
-Empathy, patience, and a respectful, resident-centred approach to care.
  • Good organisational skills with flexibility to adapt to residents’ changing needs.

What We Offer:

  • A warm, supportive, and collaborative working environment.
  • Ongoing training and development opportunities.
  • A meaningful role where your contribution makes a real difference in people’s lives.
  • Team support from experienced Registered Nurses and Management.
  • Commitment to a safe, positive workplace culture.
Our Expectations:
  • Being open to rostered and rotating shift
  • That our residents feel valued, respected, and cared for.
  • That residents' quality of life is maximized while supporting their independence.
  • That the environment remains safe, welcoming, and supportive for both residents and staff.

-That all actions align with our policies, including the Code of Consumer Rights, Terrace View Philosophy, HCPNZ ---Code of Practice, and Health & Safety guidelines.

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