Shift Manager - Enderley
We make real comfort food that makes a difference in peoples’ lives. We put the big, juicy and crunchy into teamwork and our chicken!
This internationally known brand was founded more than 60 years ago and today is well established in over 26 other countries around the world.
We are looking for an outstanding Shift Manager to join our team in Enderley. This is an amazing opportunity to start with us as we build the Texas Chicken brand and join us on our mission to the bring the best chicken and buns in the world!
This role is not for the faint hearted. You will be energetic, results driven and a motivational leader to your team.
We are looking for the following: Reliable transportation; and
QSR experience in a high volume situation including Drive Thru in New Zealand setting preferable but not essential.
Applicants will be experienced in:Encouraging and inspiring your team to achieve new levels of success; Managing your team to high performance through training and development; Impacting overall performance of the restaurant KPI's ie. food and labour costs; Outstanding customer service while inspiring you team to have the same passion.
Being responsible for the health and wellbeing of your team in the workplace
What will you do: Daily / Shift Operations
- Ensure rostered staff are present and presented in accordance with Company policy
- Daily goals are set as per Restaurant plan and monitored throughout the shift/day
- Ensure all menu items are prepared to Company standard and food safety standards are adhered to
- Ensure all areas of the Restaurant are clean, tidy at all times
- Monitor Restaurant operations through the day / shift for any potential health and safety and food safety matters
- Supervise and provide guidance to team members and actively set an example, ensuring that all company
- Operational management and support of team including induction of new team members when required
- Build ongoing sales
- Manage resources effectively to achieve results
- Provide exceptional customer service to every Texas Chicken customer
- Introduce customers to the full range of Texas Chicken range products through up selling
- Provide all customers with knowledge about current promotions, new products, special projects etc
- Accurately handle cash and EFTPOS transactions
- Ensure all cash handling procedures are upheld by team members
- Complete the opening and closing of day/shift procedure
- Ensure all kitchen equipment, counters and dining areas are clean, tidy and uncluttered
- Keep all kitchen equipment, utensils and trays stocked away and well-presented when not in use
- Ensure waste is disposed of regularly throughout shift
- Complete hot and cold food preparation to Texas Chicken menu standard
- Follow recipes accurately and maintain food preparation processes such as cooking and frying foods
- Preparing food throughout the day as needed, anticipating and reacting to customer volume and ensuring
- Maintain appropriate portion control
- Maintain menu standard presentation of all foods prepared
- Maintain proper food handling, safety, and hygiene standards
- Completion of timesheets to include actual hours worked
- Establish sound communication to channels to ensure the right information gets to the right people at the
- Provide well thought-out, concise and timely oral and written communication
- Keep all relevant people informed on progress
- Effective relationships with clients/customers, suppliers to achieve delivery of services
- Management of stakeholders – internal relationships, clients, suppliers
- Compliance with all the Company’s policies and procedures
- Compliance with all Health and Safety procedures as defined by the Health & Safety in Employment Act
- Any other reasonable duties as and when required by the Employer
In turn we offer the right candidates big opportunity to grow within the company, juicy competitive rate, free crunchy staff meals and the chance to be part of a support team committed to your growth and passionate about growing the brand in New Zealand.
This a new and exciting opportunity which would allow the right people to get into the business and grow with us. If you would like to be part of the energetic and passionate team at Texas Chicken, please apply to the email address below with your CV.
Please forward your CV to: opoerations@texas-chicken.co.nz