Immigration & Pastoral Care Coordinator

placeChristchurch calendar_month 

Be part of a dynamic, expanding company with incredible opportunities for growth

  • Great Benefits - Paid Birthdays off & Health & Life Insurance
  • City Centre Location + Parking
Trade Assist is seeking an Immigration & Pastoral Care Coordinator to take ownership of our Accredited Employer Work Visa (AEWV) processes and support migrant workers as they relocate to New Zealand and start work with Trade Assist.
This is a role for someone who is highly organised and precise, comfortable working within strict rules and timeframes, and also a genuine people person with real care and compassion.

A licensed Immigration Adviser is a strong advantage (but not necessary), or someone who would be interested in working towards becoming qualified with our support.

Key Responsibilities:

  • Lead and coordinate AEWV workflows end-to-end (job checks, documentation, application support, tracking, deadlines)
  • Build and maintain practical systems and controls (templates, checklists, trackers, audit-ready filing)
  • Work with internal stakeholders (recruitment, operations, payroll, H&S) to gather information and keep cases progressing
  • Provide practical pastoral care support to migrant workers before arrival, on arrival, and through early employment
  • Take responsibility for this area as the internal lead, including continuous improvement and issue escalation

What we're looking for:

  • Strong logistics and administration capability with high attention to detail
  • Comfortable operating within precise rules, and able to maintain accuracy under pressure
  • Confident taking ownership and running this function with minimal supervision
  • Strong communicator with good judgement and discretion
  • Genuine compassion and people skills, with appropriate professional boundaries

What Trade Assist can offer you:

  • Thrive in a fun, dynamic office environment
  • Access full training and opportunities for career growth
  • Enjoy Private Health and Life Insurance
  • Celebrate with a paid day off on your birthday!
  • Flexibility - We're open to part-time and flexible hours for the right person

Ready to take on a new challenge? If you've got the drive, we've got the opportunity - Apply Now!

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