[ref. j5339801] Clinical Administrator | Christchurch Hospitalat Te Whatu Ora - Health New Zealand Waitaha Canterbury -

Christchurch

• Christchurch Health Campus
• Allied Health ServicesPermanent Part-time position
• 32 hours, 4 days a week, 0800-1630 (days flexible).Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.About the RoleWe are seeking a proactive and detail-focused ClinicalAdministrator to support our Allied Health Servicesat Christchurch Health Campus.

• FINAL(tewhatuora.govt.nz)Key ResponsibilitiesCustomer Service & Front of HouseProvide warm, professional, patient-focused customer service.Maintain confidentiality and privacy at all times.Manage patient arrivals and departures with accuracy and care.Update patient demographics in the patient management system (SI PICS).Refer patients in need of immediate support to clinical staff.Booking & Patient ManagementBook outpatient appointments in line with Waitaha business rules and MoH guidelines.Prioritise bookings to ensure
• greatest need, longest wait
• principles are met.Ensure accurate, timely data entry and clear communication with patients.Prepare clinics, manage utilisation, and minimise cancellations by working within booking timeframes.Communication & Team SupportCommunicate clearly, openly, and professionally with patients, clinicians, and colleagues.Contribute to a supportive team environment and high-functioning service.Respect confidentiality and maintain professional standards.Take meeting minutes, action outcomes, and follow through effectively.About theTeam/Service/ LocationAllied Health is a term used todescribe the broad range of health professionals who are not doctors, dentistsor nurses.

• people-focused and approachable.Technically savvy, with the ability to pick up new systems and processes quickly.Excellent organisational and problem-solving skills.High accuracy, attention to detail, and ability to meet deadlines.Strong written and verbal communication skills.Able to work both independently and as part of a team.Proficient in Microsoft Office Suite (Word, Outlook, Excel) with excellent keyboard skills.Demonstrated initiative and perceptiveness in an administrative role.Desired Skills & ExperienceBroad administrative experience, preferably in a health-related field.Knowledge of medical terminology.Familiarity with public hospital systems and SI PICS.Awareness of and respect for people from diverse cultural backgrounds.

Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.

• apply now.
• All applicationsmust be submitted through our online career
• s portal.

If you have anyquestions about the role, please contact Kerri McCarthy atKerri.McCarthy@TeWhatuOra.govt.nzWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.