Customer Service Desk Team for MEGA Hornby
Smith's Mitre 10 MEGA is a family-owned Christchurch business which strives to offer exceptional customer service to every customer every time. This is your opportunity to join our Hornby store and be part of the team that works to make Hornby MEGA a number one destination for all trade and DIY customers alike.
We are seeking two team members to work on our customer service desk. The days are Sunday to Wednesday (34 hours per week) or Tuesday to Saturday (40 hours per week). As this advert is for two vacancies, please clearly state your availability on your application.
Candidates for this position should have: Enthusiasm and team spirit
A passion for customer service excellenceGood time management
A willingness to learn
Good communication skills
Good computer ability
A mature attitude
The ability to problem solve to reach the best outcome for our customers
The position is highly customer service focused and involves assisting customers with general enquiries, facilitating returns, assisting with troubleshooting for any customer enquiry, placing special orders and more. Problem solving ability is a must, this department is fast paced and requires quick thinking!
Previous customer service support/ cash handling experience is recommended but any candidate with a positive attitude who is willing to learn will be considered.
You will need to have a great smile, great attitude and the ability to deal with both Trade and DIY customers alike. If this sounds like a good fit for you please apply today.