Service Advisor

placeInvercargill calendar_month 
Please Quote Reference Number 12646
  • Delivering outstanding customer experiences!
  • Great opportunity to join a prestige franchise dealer
  • Work with high profile brands: Mitsubishi, Nissan, Subaru, Suzuki & Volkswagen

Are you passionate about creating exceptional customer experiences in the automotive industry? Do you thrive in a fast-paced, team-oriented environment? If so, we want to meet you!

About us

Southern Automobiles is a trusted name in automotive sales and service, known for our commitment to quality, integrity, and customer satisfaction. We're growing our service team and looking for a dynamic Service Advisor to be the bridge between our valued customers and our skilled Technicians.

Your Role

As a Service Advisor, you'll be the face of our service department - welcoming customers, understanding their vehicle concerns, and ensuring they leave with confidence. You'll guide them through the service process, keeping them informed every step of the way while building long-term relationships based on trust and transparency.

Key responsibilities:
  • Greet customers warmly and listen to their vehicle concerns
  • Schedule service appointments and manage repair orders
  • Clearly explain maintenance and repair recommendations
  • Provide accurate cost estimates and timelines
  • Co-ordinate with Technicians to ensure timely completion of work
  • Follow up with customers to ensure satisfaction
What we're looking for:
  • Previous experience in a customer service role
  • Strong communication and interpersonal skills
  • Ability to multi-task and stay organised in a busy environment
  • Tech-savvy with a customer-first mindset
  • Positive attitude and a team-player mentality
  • Valid drivers licence required
Why join us:
  • Be part of a supportive and professional team
  • Work with a reputable dealership that values integrity and service
  • Ongoing training and career development opportunities
  • Competitive pay structure with monthly performance bonuses

Don't delay. Apply today!

Please Quote Reference Number 12646

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