Team Leader Customer Support Servicesat Government Communications Security Bureau -

We provide Signals Intelligence and Cyber Security and resilience to organisations of national significance to successfully navigate in an unpredictable world.Why work for usAlongside getting to work with other talented people, we also offer a range of comprehensive benefits which include: Medical Insurance and Vision Care packages Enhanced employer contributions to your Kiwisaver Generous Leave benefits, including additional paid days off and enhanced sick and parental leave Childcare allowance for your preschoolers Onsite free gym Opportunities for personal and professional growth and career pathways across the intelligence community Great work-life balanceThe roleGCSB is looking for an enthusiastic and self-motivated Team Leader to join our busy team which enables customers of the New Zealand Intelligence Community.You will be responsible for the management and operational oversight of a small team of specialists who enable customers to access intelligence in accordance with their needs and preferences.

Your ability to provide the team with leadership and the support they need will ensure they excel in the delivery of their work.Key to your success will be your ability to focus on, and deliver to, the following: People leadership and management Managing team services Business change and planning Customer and partner engagement Strategic and system leadershipYou will establish and leverage a network of contacts to assist and improve customer access to intelligence.Who we're looking forThe successful candidate will ideally have: Previous experience in: mentoring, coaching or leading others leading others through periods of change setting requirements for technology solutions, both existing and new monitoring delivery of technology solutions intelligence delivery and customer engagement Strong inter-personal and relationship management skills, and a mature approach to leading a team A willingness to explore and develop ways to better meet customer needs Advanced communication skillsThis is a unique opportunity where you will get to drive how customers access intelligence.

We want our people to succeed, whatever success looks like for them.Join us and we'll give you professional development opportunities aimed at taking your career in the direction you want it to go. You won't stand still with us as we're committed to ongoing learning and continuous improvement.Appointing range: $120,359 - $128,383Before you applyWorking within our unique environment means we have to ensure you're eligible for employment.You must: Have been a New Zealand Citizen for at least 10 years OR Hold a current NZ Residency Class Visa and ideally have been a citizen of the UK, USA, Canada or Australia for at least 10 years Be eligible to obtain a Top Secret Special (TSS) security clearance Ordinarily, this means you'll have a 15 year checkable background in countries NZSIS Vetting can make meaningful and reliable checks.

Still unsure? Use this online tool to self-check your eligibility for a TSS security clearance: http://www.protectivesecurity.govt.nz/eligibility-toolThe NZIC treats all applications for employment in the strictest confidence and we expect that you maintain a similar level of confidentiality during the recruitment process and throughout your career.We'll provide you with information and tips throughout the recruitment process, but in the meantime check out our Myth Busting booklet: https://beyondordinary.nzic.govt.nz/mythbusting.