Integrated Recovery Coordinator - Taurangaat Accident Compensation Corporation -

apartmentAccident Compensation Corporation placeRotorua calendar_month 

Integrated Recovery Coordinator Full'time | Permanent | Monday

  • Friday (no weekends or public holidays)Start date: Monday 31 August 2026Help people move forward after injuryFacilitate the support your clients need to regain independence About the role | Mō te tūranga mahi ACC is growing, and we're looking for compassionate, organised people to join our Level 1 Integrated Recovery team.
In this role, you'll work one'to'one with clients who have experienced injury and have have been out of work for a long time.

Your focus will be on understanding what matters to them, reducing barriers, and coordinating the right supports to help them move toward positive rehabilitation outcomes.

You won't do this alone
  • you'll collaborate closely with health providers, employers, whānau, and community networks, playing a key role in helping people rebuild confidence, capability, and independence.

What you'll be doing | Āu mahi matua Build strong, respectful relationships with clients, whānau, providers, and employersCommunicate with clients via phone, email, and occasional in'person meetingsDevelop, manage, and review personalised rehabilitation plansCoordinate services and supports that enable meaningful progressSupport clients through challenges with empathy, clarity, and consistencyFor more information, see: Integrated Recovery Coordinator About you | Mōu You don't need to come from a case management background to succeed here.

You might be an experienced administrator, come from a customer service or public'facing role, or have experience supporting people through complex situations.

What matters most is your ability to connect with people, stay organised, and remain calm and resilient when things get tough.

We encourage you to apply even if you don't meet every requirement
  • we value diverse experiences and transferable skills.
What we're looking for | Ko tā mātou e rapu ana Clear, empathetic communication skillsA curious mindset and willingness to learn legislation and technical informationStrong organisation and time'management skillsPersonal resilience and emotional intelligenceA clean NZ driver's licence (for occasional travel)Experience in case management or the public sector is helpful, but not essentialWhat you can expect | Ngā kawatau Starting salary of $70,000 + 9% superannuationAnnual performance reviews linked to salary progressionA supportive, coaching'focused team environmentWellbeing initiatives and employee discount programmesModern, open'plan office designed for collaboration and focus40 hours per week, Monday to Friday, between 8am and 5.30pmAbout us | Mō mātou ACC exists to support people
  • we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities.
We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities.

It is important to us that people are free to be themselves at work.

Join us
  • an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

Applications close | Rā Kati Ready to make a difference?Apply now and start a new career with a new purpose.

Applications will close'at 11.55pm, Sunday 21 Junel 2026 and will'only be accepted when submitted through our Career Website.

If you encounter accessibility issues when submitting your application, please email: HRHelp@acc.co.nz Late applications will not be accepted Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now.

If you are successful, you will need to provide proof of your eligibility to work in New Zealand.

apartmentAccident Compensation CorporationplaceTokoroa, 35 km from Rotorua
About us | Mō mātou ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do here. About the role | Mō...
apartmentAccident Compensation CorporationplaceKawerau, 40 km from Rotorua
Integrated Recovery Coordinator Full'time | Permanent | Monday-Friday (no weekends or public holidays)Start date: Monday 31 August 2026Help people move forward after injuryFacilitate the support your clients need to regain independence About the role...
apartmentAccident Compensation CorporationplaceTokoroa, 35 km from Rotorua
Support a range of Recovery administrative work streams, depending on team & business needJoin ACC in a meaningful role supporting injured New ZealandersPermanent role with structured training, development & great benefitsAbout us | Mō mātou...