Recovery Coordinator - Supported - Invercargillat Accident Compensation Corporation -
- Monday 24 August 2026Full
- time | Monday to Friday | No weekends or public holidaysAbout the Role | Mō te tūranga mahi We're looking for a compassionate and organised Level 1Recovery Coordinator to support clients on their journey to independence.
This is a stable and varied role with opportunities to grow your career in case management.
As the first point of contact for clients recovering from injury or facing challenges, you'll: Work closely with clients, whānau, providers, and employersCommunicate via phone, email, and in personManage rehabilitation plans and help remove barriers to recoverySupport clients to achieve their recovery goalsFor more Information Click here About You | Mōu Whether you're an experienced administrator or have a background in customer service, we welcome applicants from all walks of life.
You don't need to meet every requirement-what matters most is your commitment to helping others.
What You'll Bring | Ngā Pūkenga Motuhake Excellent communication skills- able to explain complex info clearly and supportivelyA curious mindset
- keen to learn and apply technical and legislative knowledgeAdaptability
- great time management and flexibility to meet client needsResilience
- able to support others through tough times without carrying it homeA clean NZ driver's licence
- for occasional travelBonus: Experience in case management or the public sector is helpful but not essentialWhat We Offer | He aha tā mātou e tukuSpecialisation opportunities:This role also offers opportunities to specialise.
For example, Kaihāpai are part of ACC's Recovery teams and play an important role in supporting kiritaki (clients) who need a dedicated point of contact due to the complexity or sensitivity of their recovery needs.
Kaihāpai focus on building strong, trust'based relationships and supporting recovery outcomes in ways that respond to each person's individual needs, preferences and circumstances.Working alongside kiritaki and their whānau, Kaihāpai help navigate ACC processes, coordinate rehabilitation activities, and support progress toward greater independence and, where appropriate, return to work.
Salary: $70,000 & 9% superannuationAnnual performance reviews linked to pay increasesWellness and employee discount programmes Work-Life Balance Monday to Friday only
- no nights, weekends, or public holidaysHours: 40 hours per week, Monday to Friday between 8am and 5:30pmPositive Work Environment Open-plan office with spaces for collaboration and focusSupportive leadership with regular coachingEmployee networks that celebrate diversity and inclusionAbout us | Mō mātou ACC exists to support people
- we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities.
It is important to us that people are free to be themselves at work.
Join us- an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Ready to make a difference?Apply now and begin a new career with purpose.
Applications close | Rā KatiApplications will close'at 11.55pm Sunday 13 June 2026 and will'only be accepted when submitted through our Career Website.If you encounter accessibility issues when submitting your application, please email HRHelp@acc.co.nz Late applications will not be accepted Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now.
If you are successful, you will need to provide proof of your eligibility to work in New Zealand.