Salesforce Administrator

At Trade Me our vision is to be the place where Kiwi look first.

• Deliver a quality service to our 100-200 Salesforce users across the business, providing timely resolution to end users questions, issues/ errors and enhancement requests.
• Act as the primary administrator of our two Salesforce instances, including the creation and maintenance of workflows, flows, custom fields, reports, dashboard development and data flow management.
• Maintain user roles and profiles, procedure documents, access, role hierarchy, sharing rules and security.
• Be responsible for managing security and permissions, automation, user interface, integrations and data.
• Create and maintain system customisations, perform routine system and data maintenance such as the Salesforce Security Health Check and Salesforce Optimizer.
• Lead the three times per year release update process, including review of documentation, testing, UAT, activate/ deploy to new features to production.
• Develop a data management strategy, including data backup, recovery and restore plan for business data as well the applications metadata.
• Develop onboarding and training initiatives, including creating training and communication plans, documentation and conduct training sessions.
• Participate in system planning and help develop system roadmaps.
• Work closely with our Salesforce Partner and Salesforce to further enhance our custom implementation driving the declarative "clicks not code" approach.
• Support the development and testing of any Visualforce, Lightning, Apex, Javascript, HTML and any other elements of code for a specific solution if required.

• Salesforce Certified Administrator credential is highly desirable.
• 3+ years of experience as a Salesforce System Administrator / Functional Consultant / Salesforce Developer.
• Experience administering in a Lightning environment.
• Experience managing and maintaining sandboxes.
• Experience managing SDLC and release management.
• Hands on experience with declarative Flows and SFDC workflow rules and processes.
• Knowledge of bulk data manipulation techniques e.g. data loader, data import wizard, mass transfers.
• Experience with administration of email-to-case, Omni-Channel, assignment, auto-response and other Service related Salesforce features.
• Understanding of Salesforce's data sharing model and how the use of profiles, roles, groups, permission sets and sharing settings will affect a user's access to data.
• Expert-level understanding of Salesforce.com administration (Sales Cloud, Service)

**You'll have the best time working at Trade Me, and this is why:**

**#Flexibility:** Flexible working is the new normal. We have a guideline for our people to be in the office 60% of the time, with the remaining time being flexible. We support you with a home office setup and a utilities allowance to ensure you can work comfortably.

**#Leave:** We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

**#Social:** Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

**#Learning:** Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.