Shift Supervisor

placeAuckland calendar_month 
CD Janbre Ltd T/A McDonalds Constellation DR has exciting roles that is varied and busy! The purpose of these roles are to support the Restaurant Manager to deliver outstanding QSC, sales, people practices and profit in the restaurant. Your key responsibilities will include supervising employees to ensure that the restaurant operations and procedures are adhered to.
You will engage will crew and fellow managers to deliver great business outcomes by bringing the Maccas Experience to life on every shift. You will also ensure the compliance of safety and security standards to create a safe working environment for our employees and customers.
In addition to supervising employees you will be responsible for supporting the Restaurant Manager to coordinate the various functions and systems that are critical to the success of the restaurant. To be successful in this role you will, Be a strong leader who can provide clear direction, coaching and support to the team.

Be an excellent communicator who motivates and inspires their team to achieve the desired results while having fun! Be a proficient Assistant Restaurant Manager who can effectively implement systems in their department Have a “can-do” attitude with the ability to create a positive and productive work environment.

JOB DESCRIPTION and RESPONSIBILITIES: QSC&V - Responsibilities

  • support the ROIP/PACE cycle including the implementation and execution of any action plans.
  • Utilize shift management evaluation tools to effectively identify QSC performance issues on my management teams shifts.
  • Comply with all McDonald's food safety minimums including the completion of daily and monthly food safety checklists.
  • Identify opportunities to coach our employees on the correct food safety procedures.
  • Create a Macca's Experience culture and exhibit the required behaviors for the delivery of exceptional customer experience.
PEOPLE - Responsibilities
  • Succession plan for long-term business success, and people development.
  • Actively seek out opportunities to coach and develop our support managers.
  • Identify and take action to resolve performance opportunities and assist in the conduct of six monthly management and crew performance reviews.
  • Hold regular department meetings to ensure we remain focused on restaurant goals, as well as providing business updates and recognizing individual high performers.
  • Effectively create crew schedules that adhere to the McDonald's rostering principles.
  • Assist in achieving all people minimums to meet the legal employment requirements in New Zealand.
PROFIT - Responsibilities
  • Report weekly to our restaurant manager on department performance and work with the restaurant manager to ensure system targets are clearly identified, communicated and achieved within the restaurant.
  • Achieve restaurant profit and growth through the ongoing monitoring of budgets; developing strategies and plans to effectively and appropriately respond to trends.
  • Utilize restaurant metrics and reporting data to assess progress against goals and identify actions if required.
Successful applicants must be able to work a range of different shifts Monday to Sunday including overnights as this restaurant operates 24/7.
Minimum guaranteed 40 hours per week
Pay Rate $25 to $30 per hour

THE QUALIFICATIONS, Minimum qualification required is McDonalds Assistant Management training of EMP or Department Manager (CEM, PPM, PQM) or 2 years of relevant work experience.

If this sounds like you apply now

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