Travel Agency Manager/Travel Consultant
Auckland
PRINCIPAL RESPONSIBILITIES:
conjunction with the Business Owner.
- Manage the overall ticketing related operations and issue tickets as and when
- Manage, build and sell travel products and tour packages as per our clients’
- Undertake the promoting and marketing of our travel business.
- Promote, market and cross-sell cruise and holiday packages.
- Promote our goods and services and advertise them by way of social media
conjunction with the Business Owner.
- Deal with customer enquiries and aim to meet their expectations.
- Customer complaints and resolution management to achieve customer
- Ensure the compliance of all staff with occupational health and safety
- Give information on transport, accommodation, activities and places of interest
- Give information on entertainment, national and local events, clubs and
- Manage bookings and commissions with travel and accommodation partners
- Select and train new travel staff as per the business needs.
- Must have knowledge of Amadeus(Airline Ticketing system)
- Candidate should have popular destination knowledge
- Attend incoming calls/email inquiries for Flight, Hotel & Cruise
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