Quality & Safety Leader

Introduction:

• Join an innovative, passionate and supportive team
• Make a real impact in your community, working for a well-loved and critical cause
• An opportunity to bring order, clarity, and confidence to essential systems

That’s where you come in.

Description:

About The Job

At Waipuna Hospice, quality and safety are not compliance exercises, they’re how we care for our people, our patients, and our community. We are seeking an experienced Quality, Risk & Safety Lead to provide organisation-wide leadership across health & safety, risk management, quality systems, and continuous improvement.

This is an influential role for someone who thrives on building strong frameworks and strong relationships, and who can confidently guide leaders through complexity with clarity and calm.

Reporting to the Director of People, Culture & Assurance, you will lead the development, implementation, and continuous improvement of organisational quality, risk, and health & safety systems. You will work across clinical and non-clinical services to ensure compliance, embed best practice, and support a culture where safe, high-quality care is everyone’s responsibility.

You’ll be equally comfortable analysing data and trends, leading incident investigations, coaching leaders, and influencing at all levels of the organisation.

Skills and Experiences:

About You

We are seeking someone who brings experience, professional maturity, and sound judgement, alongside strong systems thinking and administrative capability.

You will ideally have a background in quality and risk, with confidence in understanding and applying risk management frameworks and processes. You are highly organised, structured, and detail-focused, with exceptional administrative and digital capability, including strong experience using document and information management systems such as SharePoint.

You bring a discerning, methodical mindset and understand the critical differences between policies, procedures and guidelines, and why getting this right matters in practice. You build respectful, credible relationships with ease and are comfortable influencing and supporting others through trust and professionalism.

You are naturally curious about how systems can work better, motivated by continuous improvement, and energised by helping teams and individuals realise their potential.

• A fun, friendly and supportive team environment
• A supportive leadership environment with clear boundaries and accountability
• Work that genuinely supports people, teams, and community outcomes
• Excellent working conditions
• Staff wellness programmes because we care about our staff
• Ongoing professional development (we want you to grow!)
• Discounts to local gyms, pharmacies, and health insurance
• Free onsite parking

Our Vision:A world where there is compassionate end-of-life care for all.

Our Values:

We are inclusive I Kotahitanga

Everyone matters

We are courageous I Kia Manawanui

Be brave

We make it simple I Kia Ngawari

Make it easier

We are guardians I Kaitiakitanga

Caring about today and tomorrow

Come and Join us

We are committed to working with local Iwi and promoting equity and inclusivity across the organisation in support of our values. We welcome applications from diverse backgrounds and cultures.

Waipuna Hospice acknowledges and respects individual diversity and spiritual needs, ensuring a safe and supportive environment. In your application we want to see the real you, share your story and become part of ours.

To Apply

If you're ready to join a dynamic team and make a real difference, apply now! Our application process might include interviews, job testing, reference checks, and pre-employment screening (we want to make sure you're as awesome as we think you are!).

We review the applications as they come in and continue until the position is filled.