Customer Service and Administration Officer
Central Tauranga, New Zealand
Permanent, Part-Time
30 hours/week – flexible hours 9.00 am – 3.00 pm
About Us:Our client is a dynamic specialty plant nutrition and crop protection wholesale company that proudly services agricultural retail clients across New Zealand. In an exciting phase of growth, they are seeking a proactive and professional Customer Service and Administration Officer to join their Tauranga-based team.
About the Role:This is an integral support position within the business, requiring a highly organised and service-oriented individual to manage day-to-day customer interactions, order processing, back-office administration, and internal coordination.You will work closely with the Business Manager, Operations Manager, Regional Managers, and the Technical and Marketing Team, as well as suppliers, international colleagues, and highly valued customers throughout New Zealand.
Key Responsibilities:
- Customer Service and Order Processing.
- Coordinating 3PL partners and freight contractors.
- Issue Handling and Quality Management.
- Inventory and Database Management using SAP Business One.
- Accounts Invoicing and Reporting.
- Import/Export Coordination and liaising with overseas suppliers and logistics providers.
- General Administration and Team Support across other varied tasks.
What You’ll Bring:
- Working knowledge of SAP Business One would be a clear advantage
- Familiarity with Accounting and ERP systems
- Experience with accounts receivable and payable
- Proficiency in Microsoft Excel (formulas, pivot tables)
- Friendly and professional communication skills, both verbal and written.
- Strong organisational and problem-solving abilities.
- Ability to work independently and collaboratively in a small team environment.
- Must be extremely customer-focused.
- Must have a valid passport and be able to travel overseas.
- Be part of a supportive, close-knit team.
- Flexible part-time hours.
- Opportunity to grow with a company in expansion and progress in the role long-term.
- Varied and impactful responsibilities in a dynamic industry.
- Exciting travel opportunities.
We'd love to hear from you if you're ready to play a vital role in a growing agricultural business and thrive in a collaborative, customer-focused environment.
How to Apply:To be considered for this job vacancy, please APPLY ONLINE to Kirsty Morrison @ One21 Recruitment.
Additional information- Part-Time role in Customer Service and Order Processing.
- Working knowledge of SAP, ERP, Accounting software is ideal.
- Satisfying and varied role with an element of overseas travel.