Operations & Workshop Administrator
About Us
We’re a busy, customer-focused light automotive workshop located in tauranga, servicing everything from everyday vehicles to small commercial fleets. Our friendly team of experienced technicians take pride in delivering honest, high-quality service—and we’re looking for an organised and proactive Workshop Administrator to help keep things running smoothly behind the scenes.
About the Role
In this role, you’ll be the first point of contact for our customers and the central coordinator for our workshop team. You'll manage job bookings, order parts, handle invoicing, and ensure day-to-day operations run like clockwork. You’ll play a vital role in delivering excellent customer service and supporting our team of mechanics so they can focus on what they do best—fixing cars.
Key Responsibilities
Greet and assist customers (in person, over the phone, and via email)
Manage job bookings and allocate work to technicians
Create and close off job cards
Order parts and track deliveries
Generate quotes and invoices using our workshop software
Maintain accurate records and assist with WOF and service reminders
General admin tasks to support the team (filing, EOM tasks, compliance tracking)
Keep the front office tidy and welcoming
What We’re Looking For
Previous admin or customer service experience (light automotive experience a big plus)
Confident communicator with a friendly, can-do attitude
Strong organisational skills and attention to detail
Comfortable with computer systems (we use systems like SAM, Workshop Software, AutoBiz)
Ability to multitask in a fast-paced workshop environment
Team player with initiative who’s not afraid to get stuck in
What You’ll Get in Return- Stable role in a growing and reputable workshop
- Supportive, hands-on team culture
- On-the-job training and development
- Free on-site parking
- Staff discounts on servicing and repairs
- Clean, modern workspace
- Real variety – no boring desk job here!
Ready to Apply?
If you're organised, motivated, and love being at the heart of a well-run team, hit Apply now and send us your CV and a short note introducing yourself. We look forward to hearing from you!