Front of House – Experienced Professional Wanted - Dargaville - ref. b47132323

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The Plough & Feather in Kerikeri are looking for a highly experienced Front of House professional to join our team as we head into a busy summer season. This is a hands-on role for someone who can hit the ground running and deliver exceptional service while helping to keep our team and operations running smoothly.

What you’ll be doing:
  • Helping to lead and supervise FOH staff, ensuring smooth day-to-day operations
  • Waiting tables and maintaining high service standards during service
  • Opening and closing the venue in line with company procedures
  • Managing bookings and liaising with the kitchen regarding covers and timing
  • Handling customer enquiries, emails, and complaints professionally
  • Overseeing FOH during peak periods, including rostered weekends
  • Contributing to a positive, supportive, and professional team culture
What we’re looking for:
  • Proven experience in a senior FOH role, including staff management/supervision
  • Current Manager’s Certificate (LCQ preferred)
  • Strong organisational skills and attention to detail
  • Confident in dealing with high volumes and busy service periods
  • Professional, approachable, and solution-focused under pressure
  • Excellent communication skills, both with customers and the team
What we offer:
  • Competitive pay based on experience
  • A supportive team environment in a well-regarded venue
  • The opportunity to step straight into a role where your skills will shine
  • Variety in your workday and the chance to make a real impact
This role includes rostered weekends and increased hours during the busy summer months.
If you have the experience, energy, and professionalism to take on this role, we’d love to hear from you.
  • Application Instructions: Please submit your resume and a cover letter outlining your

qualifications and experience to accounts@ploughandfeather.co.nz

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