Park Manager / Tourism Operations Manager - Thames - ref. m54647115

placeThames calendar_month 

Park and Tourism Operations Manager –

Full-time | Permanent | Applicants must arrange their own accommodation

About Us

The Waterworks is a unique, eco-friendly adventure park in Coromandel, featuring over 70 interactive water-powered attractions designed for families, schools, and tourists. Committed to sustainability, creativity, and community engagement, we are seeking a hands-on Park and Tourism Operations Manager to lead operations, enhance visitor experience, and drive the long-term success of the park.

This role is ideal for someone who enjoys rural life, is comfortable with seasonal fluctuations, and thrives in a dynamic, hands-on environment.

The Role

We are looking for a skilled and adaptable professional with a strong background in management, engineering, and marketing. You will take a leadership role in shaping the future of The Waterworks while ensuring smooth day-to-day operations.

Key Responsibilities

Operations & Maintenance
  • Oversee daily park operations, ensuring a high-quality visitor experience
*. Carry out and supervise general maintenance (e.g. carpentry, welding, repairs)
*. Manage health and safety across the site
*. Coordinate logistics and supplies
*. Adapt to seasonal work cycles and maintain site readiness

*. Business & Financial Management

Contribute to business planning and growth strategies
Oversee ticketing, memberships, and customer experience initiatives
Monitor budgets, forecasting, and cost control
Build strong supplier and stakeholder relationships

Marketing & Community Engagement

Lead digital marketing and branding (social media, SEO, online bookings)
Build local partnerships with schools, tourism operators, and businesses
Promote educational and community-based initiatives

Team Leadership & Hospitality

Recruit, train, and supervise staff
Foster a positive and productive workplace culture
Oversee customer service, front-of-house, and café support

Barista or café experience is a plus

Hours and Pay

This is a full-time position with a guaranteed minimum of 40 hours per week, worked over five days, including weekends and public holidays.
Pay is between $30 and $40 per hour, depending on previous experience.
The schedule is generally consistent, though flexibility is required during peak tourism periods.

The role requires a strong presence during the summer season (October–April), when visitor numbers are highest.

What We’re Looking For

Background in Tourism, Hospitality, Engineering, or Business Management

Strong hands-on skills: carpentry, welding, problem-solving

Excellent leadership, communication, and organisational skills
Digital marketing and e-commerce experience
Full driver’s licence
Fluency in English with a second language such as Spanish or German is a plus

Commitment to long-term development of the park and team

Why Join Us?

Lead and shape a one-of-a-kind adventure park
A role that blends leadership, practical skills, and creative marketing
Live and work in a natural, eco-conscious setting

Be part of a sustainable, community-driven tourism business with real potential

How to Apply

Apply online through Trade Me . Minimum of a CV and an introductory letter explaining why you feel this is the role for you.

We’re looking for someone who wants to commit, take ownership, and help shape the next chapter of this special place.

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