Operations Manager

Job Summary:

The role involves overseeing daily operations, coordinating deliveries, and ensuring staff are well-equipped and capable of meeting business requirements.

If your skills and attributes match, we would like to hear from you.

Job Description:

• Lead, motivate, and manage a team of drivers, including scheduling, leave management, resolving issues, and ensuring compliance with company policies and legal requirements.
• Oversee journey and incident management processes.
• Plan and implement strategies to improve business profitability through effective budgeting and resource optimisation.
• Monitor and maintain GPS data to optimise fleet utilisation and enhance customer service outcomes.
• Act as the primary point of contact for drivers regarding any issues or incidents that may arise during the journey.
• Ensure compliance with Health, Safety and regulatory requirements.
• Effectively collaborate with the team to plan and manage maintenance across the fleet, ensuring adherence with transportation regulations.
• Maintain strong client relationships, including contract renewals and ensuring timely and prescribed service delivery.
• Assign work to drivers and ensure the routes are effectively completed within given timeframes.
• Manage records of accounts & staff rosters and payroll.
• Oversee personnel activities, including recruitment, performance management, training, promotions, and supervision.

What we expect from you:

• Have a minimum of 2-3 years’ experience in a similar role. However, qualifications of Diploma will substitute the work experience requirement.
• Strong problem-solving skills.
• Ability to influence, lead and inspire confidence in a team.
• Positive attitude with strong decision-making abilities, particularly in critical situations.
• Must be able to motivate and manage a team effectively.
• Flexibility to work on weekends and public holidays when required.
• Ability to pass a drug test.
• Must have no serious criminal convictions.
• Physically fit and able to lift up to 25 kg safely.

If this sounds like something you will enjoy and excel at, please APPLY NOW!