Assistant Retail Manager

placeAuckland calendar_month 

Opportunities for growth and development

  • Leadership role with an iconic NZ brand
  • Full time role, two consecutive days off

**About the role:**

Are you a manager or supervisor looking to advance your career in retail management? Join our dynamic team in **Botany Downs** as an Assistant Retail Manager. In this role, you’ll support the store management team to ensure smooth daily operations, drive sales, and deliver exceptional customer service while fostering a positive and productive work environment.

If you thrive in a fast-paced environment and you’re eager to take on more responsibility while continuing to develop your leadership skills, this role is perfect for you! Step into a position where every day brings new challenges and opportunities.

This is a full-time role, working 40 hours a week from Tuesday to Saturday.

**About the Company:**

Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. We value our people and helping them grow, so joining us will give you plenty of opportunities to grow and develop, personally and professionally.

As a member of our team, you’ll have access to plenty of benefits, such as exclusive discounts across Briscoes and Rebel Sport, discounted health insurance and access to financial wellbeing resources.

**What will you be doing?**
  • People Management and Training: Assist with managing the shop floor and web, provide coaching and feedback, induct and train new team members, and support ongoing team development
  • Customer Service: Achieve high standards of customer service using the sales & service program and collaborate with fulfilment teams to enhance service delivery
  • Sales and Order Dispatch: Exceed store and web sales targets, manage the web fulfilment process, and ensure timely order dispatch
  • Promotions and Merchandising: Manage promotional items, maintain merchandising standards, and ensure stock integrity and availability
  • Compliance & Workforce planning: Ensure we’re always in line with company policies, manage rosters, and ensure our team are flexible and ready for anything
  • Loss Prevention and Health and Safety: Implement loss prevention initiatives, champion workplace safety, and build a positive health and safety culture within the store
**What will you need to bring to this role?**
  • Supervisory or management experience, ideally in a big-box retail setting
  • Prior experience managing people
  • Excellent organisational and multitasking abilities to manage various responsibilities effectively
  • Ability to identify issues and implement effective solutions promptly
  • Strong verbal and written communication skills for effective team and customer interactions
  • Keen eye for detail
  • Ability to self-motivate, set and achieve goals
  • Flexibility to work rostered shifts including weekends

**How to Apply**

Click apply now to apply online.

Applications Close: 3 February 2026

If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on recruitment@briscoegroup.co.nz

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

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