Motorcycle Sales Manager

MAIN DUTIES:

• Engage promptly and professionally with visitors to the showroom
• Relay a high level of product knowledge, while understanding, comparing and contrasting competitor models
• Ensure ultimate showroom presentation with appropriate display of product and point of sale material
• Qualify buyers by understanding their requirements
• Organise customer test rides
• Maintain a consistent quotation policy for sales, trade-ins and on-behalf sales
• Close sales by overcoming objections, negotiate, and take the opportunity to cross sell additional parts and accessories, finance and insurance products
• Provide new vehicle to customer through established delivery process; including operating features, warranty and paperwork
• Maintain in-house CRM system to encourage loyalty and repeat business
• Ensure all motorcycles are listed on current advertising medium with clear images and full, consistent descriptions
• Work with Dealer Principal to effect appropriate forecasting and ordering of stock
• Work closely with Marketing Dept to implement and deliver in store promotions, demo days and customer events
• Motorent - motorcycle hire. Deal with customers when they arrive to pick up/drop off hire bikes.
• Promote UDC & MTF finance and motorcycle insurance to customers

EXPERIENCE AND ATTRIBUTES:

• A passion for motorcycles and motorcycling
• Proven retail sales experience
• Results oriented with a customer centred focus
• Strong communication and interpersonal skills, including conflict resolution
• Able to demonstrate problem solving skills and show initiative
• Must be capable of working independently, effectively managing time and workflow
• Full car and motorcycle license is essential