Retail Assistant

1988 Investments Limited is seeking amotivated and customer-focused Retail Assistants to join our supermarket team. The ideal candidate will be passionate about delivering excellent service, maintaining store standards, and supporting the day-to-day operations of the store.

The role is full time with 30 hours gauranteed each week.

Key Duties and Responsibilities:

• Greet customers and assist them in locating products and providing product information.
• Recommend, select, and help locate or obtain merchandise based on customer needs and preferences.
• Maintain knowledge of current sales and promotions, store policies, and security practices.
• Process sales transactions accurately using point of sale (POS) systems, including handling cash, EFTPOS, and other payment methods.
• Receive, unpack, and arrange stock on shelves or in storage areas, ensuring items are correctly priced and displayed.
• Monitor inventory levels and inform supervisors of stock shortages or reorder needs.
• Ensure cleanliness and orderliness of the sales floor, shelves, and workstations.
• Assist in handling customer inquiries, feedback, and complaints professionally and efficiently.
• Assist with stocktaking and inventory control tasks as required.
• Observe workplace health and safety regulations and procedures.

Skills and Experience Required:

• Prior experience in a customer service or retail sales environment preferred but not essential.
• Good communication and interpersonal skills.
• A proactive and positive attitude with a strong work ethic.
• Ability to work well under pressure and as part of a team.
• Good numeracy skills and attention to detail.
• Secondary school education or equivalent is essential.

Working Conditions:

• Flexibility to work varied shifts including weekends and public holidays as per roster.
• We require the person to be willing to work night shifts.
• Physical capacity to stand for extended periods and perform tasks involving lifting and manual handling.