Hotel Reception (Part TIme)
New Plymouth
About Quest New Plymouth
Quest New Plymouth is part of the trusted Quest Apartment Hotels network, one of New Zealand’s most recognised names in serviced accommodation. We’re known for our professional standards, genuine hospitality, and commitment to making every guest feel at home.Located on Currie Street, we cater to business travellers, corporate guests, and families seeking quality self-contained accommodation.
The Role
As a Part-Time Receptionist, you’ll be the first point of contact for our guests and a key part of our hotel’s daily success. You’ll handle guest check-ins and check-outs, manage bookings, assist with guest enquiries, and coordinate with housekeeping and management to ensure a seamless experience.
Key Responsibilities- Welcome and check in guests with warmth and professionalism - excellent personal presentation required
- Manage phone, email, and online reservation enquiries - excellent communication skills are required
- Process guest payments, invoices, and chargebacks accurately - strong business processing skills required
- Liaise with housekeeping to ensure rooms are ready for arrival - good logical thinking and organisational skills required
- Handle guest feedback and resolve minor issues promptly - good listening and reasoning skills required
- Support general office and front-desk tasks as required - common sense and a strong sense of order required
- Strong customer-service focus and a genuine passion for hospitality
- Excellent communication and presentation skills
- Reliability, attention to detail, and the ability to multitask under pressure
- Experience in hotels, tourism, or customer service is preferred but not essential
- Competence with computers and booking systems (training provided)
- Availability for rostered shifts including weekends and public holidays
- A supportive, professional team environment
- Comprehensive on-the-job training in Quest systems and brand standards
- Opportunities for development within a respected hotel network
- Staff discounts at Quest Apartment Hotels across New Zealand & Australia
- NZQA qualifications for Level 3, 4 & 5 (Free)
- Uniform provided
- Friendly enthusiastic supportive team, driven by positive results and outcomes
Location: Quest New Plymouth, 21 Currie Street, New Plymouth CBD
New Plymouth
you:
• You’re reliable, with great attention to detail
• Able to work independently and manage your time well
• Have your own transport
• Take pride in your work and enjoy being part of a supportive team culture
What we offer:
• Consistent, part-time...
Te Whatu Ora - Health New Zealand TaranakiNew Plymouth
Health New Zealand Phlebotomist Phlebotomist - Taranaki Base Hospital, Permanent Part-time Phlebotomy is a hands-on, people-focused role that makes a real difference in patient care. It combines technical skill with compassion, offering variety...
New Plymouth
Have you got previous hospitality experiences? Join Our Team at Chopstix Chinese Restaurant- Front of House Positions Available! ??
Are you passionate about providing exceptional dining experiences? Do you have a flair for customer service and a...