Customer Service Representative - Te Kuiti
Te Kuiti
Due to an internal promotion, we have a vacancy for an all-rounder to join our motivated and experienced team based in Te Kuiti. We are looking for a hard working team member who takes a common-sense approach. Our ideal team member will be committed to great customer service, have a keen interest in the agricultural sector and be looking to build a career in this exciting industry.You won't be afraid of heavy lifting or driving on farm completing deliveries, and you'll be competent at towing and reversing trailers.
PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise. This role is full-time, Monday to Friday, and will require working on rostered Saturday mornings and is based in the Te Kuiti Rural Supplies store.
About the role
Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients. You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries.You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.
What you'll get up to day to day:
- Provide sound advice to a variety of customers based on their needs
- Pro-actively solve queries and problems from customers, suppliers and other staff
- Process sales and product requests
- Order, unpack and display merchandise
- Undertake forklift, ute and trailer driving and delivery duties (training provided).
What you'll bring to the team:
- A full, current, and clean NZ driver's licence, with the ability to operate a manual vehicle, and reverse trailers. F endorsement will be an advantage however training can be provided
- Good physical fitness as you will be on your feet for the majority of the day and be required to complete many manual handling tasks throughout the day, you will also be required to regularly lift up to 20kgs
- Great communication and willingness to be an outstanding team player
- Strong computer literacy skills that enable you to promptly switch on to our systems
- Rural sector knowledge and experiences
- Previous retail and/or sales experience is an advantage but not essential
- Proficiency with Microsoft Office and Outlook is preferred.
About the company:
- For over 160 years, PGG Wrightson (PGW) have worked alongside New Zealand farmers to service their on-farm needs, supporting our common goal of helping grow the country
- We provide products and services nationwide to our 90 retail stores with over 1500 employees working across PGW
- People enjoy working here because we truly value our people and we are committed to growing our employees through developing technical expertise and leadership abilities, opening the doors to a challenging and rewarding career in the rural industry
- We are committed to our company values of being accountable, strong leadership, showing integrity and working smarter alongside our teams.
You must have the right to work in New Zealand to be considered for this position.
If you would like more information on the position, please contact Raezel Theron, Store Manager on 07 878 0274
To find out more about working at PGG Wrightson or to view other opportunities please visit careers.pggwrightson.co.nz
Apply now!
Applications close on Sunday, 18 May 2025.