Office Manager- Maternity Cover.
Auckland
Fox Plumbing & Draintek are looking for an experienced and organised Office Manager to join our team on a maternity cover basis. This is a key role supporting the day-to-day running of our plumbing and drainage businesses.
About You
What We Can Offer You
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Role Details- Start date: Beginning of February 2026
- Support & handover period: Until late March 2026
- Full takeover: Late March 2026 – January 2027
- Final handover: End of January 2027
- Hours: Full time, approximately 7:30am – 4:00pm, Monday to Friday
- Location: Westgate, Auckland
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About the RoleThis role is ideal for someone who thrives in a fast-paced trades environment and enjoys being the central point of contact for staff, customers, and management. You will manage office operations, scheduling, accounts support, compliance, and team administration.
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Weekly Tasks Include (but are not limited to):- Answering phones, emails, and customer queries
- Booking maintenance jobs, quotes, and invoicing
- Reconciling customer payments in Xero
- Processing supplier invoices and checking statements in Simpro
- Scheduling and managing the team’s daily and weekly timetables
- Tracking and reporting on KPIs
- Processing and maintaining Health & Safety documentation
- Producing compliance documents (e.g. PS3 forms)
- Managing and maintaining the company vehicle fleet
- Organising and sending lump-sum mail-outs
- Managing debt collection
- Processing payroll
- Ordering and sourcing stock and materials
- Training and onboarding new staff in administration, Simpro, and payroll processes
- Managing and responding to customer feedback
- Organising staff social events, toolbox meetings, and training sessions
- Managing apprentices alongside our ICE representative
- Ordering uniforms and promoting high standards of team presentation
About You
- Experience in a trades-based business is preferred but not essential
- Strong organisational and time-management skills
- Confident communicator with a professional and friendly approach
- High attention to detail and accuracy
- Able to work independently and manage multiple priorities
- Positive attitude and team-focused mindset
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Software Experience (Bonus):- Xero
- Simpro
- Canva
- Flodesk
What We Can Offer You
- A close-knit, supportive small team with a positive and down-to-earth culture.
- Competitive pay rate.
- Full training and structured handovers at the beginning and end of the maternity cover period
- Ongoing support and a dedicated contact person available throughout the role
- A well-established position with clear systems and processes in place
- Regular team social events, toolbox meetings, and team-building activities
- The opportunity to gain valuable experience within a reputable plumbing and drainage business.
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