Service Manager - Cleaning

FERDZ SERVICES LIMITED

We are seeking reliable and experienced Service Manager to lead and oversee our cleaning operations.

The Service Manager will be responsible for managing multiple cleaning contracts, leading cleaning teams, ensuring service quality, and maintaining client satisfaction. This role requires strong leadership, operational planning, and business management skills.

Key Responsibilities:

• Plan, organise, and oversee cleaning operations across sites.
• Manage client relationships, including contract management, issue resolution, and quality control.
• Lead, train, and supervise commercial cleaning supervisors and teams.
• Develop and implement cleaning schedules, rosters, and staffing plans to meet contractual requirements.
• Monitor performance standards and implement continuous improvements in service delivery.
• Oversee procurement and inventory of cleaning supplies, equipment, and machinery.
• Ensure all operations comply with workplace health, safety, and hygiene standards.
• Prepare and present operational and financial reports to management.
• Support business development by assisting in tenders, proposals, and contract negotiations.

Skills and Experience Required:

• Minimum 2 years’ experience in cleaning.
• Diploma or degree in management, business, or a related field preferred.
• Strong leadership and people management skills, with the ability to oversee multi-site teams.
• Excellent client relationship management and communication skills.
• Strong organisational and problem-solving abilities.
• Proven ability to manage budgets, contracts, and service delivery targets.
• In-depth knowledge of cleaning practices, equipment, and health & safety compliance.

How to Apply: If you are motivated, reliable, and take pride in your work, we’d love to hear from you!

Please apply asap.