Senior Dental Assistants

As an experienced Dental Assistant at Capital Dental Limited, you will be pivotal in creating a welcoming and comfortable environment, focusing on patient care and satisfaction.

• Assist the dentists during dental procedures, ensuring efficient workflow and patient comfort.
• Prepare and sterilise dental instruments, equipment, and treatment rooms.
• Take and develop dental X-rays as required.
• Greet and prepare patients, ensuring they are comfortable and informed.
• Provide chair-side assistance to dentists, handing them instruments and materials.
• Educate patients on oral hygiene practices and post-treatment care instructions.
• Maintain accurate patient records and update patient information as necessary.
• Ensure a clean and organised working environment, following infection control protocols.
• Collaborate with the dental team to deliver outstanding patient care and support.

1. Appointment Scheduling and Management:

• Schedule patient appointments and send reminders.
• Manage appointment cancellations and rescheduling.
• Coordinate appointment times with dental hygienists, dentists, and other staff.

1. Patient Records Management:

• Update and maintain patient records with accuracy.
• Ensure confidentiality and security of patient information.
• Input treatment records and notes into patient files.

1. Front Desk Operations:

• Greet patients upon arrival and assist with check-in procedures.
• Answer phone calls, respond to emails, and manage office correspondence.
• Provide patients with forms and documentation for their visit.

1. Billing and Insurance Processing:

• Prepare and process billing statements for dental services.
• Submit insurance claims and follow up on reimbursements.
• Assist patients with understanding their billing and insurance benefits.

1. Inventory Management:

• Monitor and order dental supplies and materials as needed.
• Keep an inventory log and ensure stock levels are maintained.
• Work with vendors to ensure timely delivery of supplies.

1. Compliance and Regulation:

• Ensure the office is compliant with health and safety regulations.
• Maintain up-to-date knowledge of dental practices and procedures.
• Assist with the implementation of office policies and procedures.

1. Office Maintenance:

• Coordinate maintenance of office equipment and machinery.
• Ensure the reception and waiting areas are clean and welcoming.
• Arrange for repairs and servicing as required.

1. Patient Communication and Education:

• Provide patients with information regarding dental procedures and oral hygiene.
• Assist in communicating treatment plans and options to patients.
• Follow up with patients after procedures to check on their recovery and satisfaction.

1. Reporting and Documentation:

• Assist with financial reporting and budgeting for the dental office.
• Prepare reports on office productivity, patient satisfaction, and other metrics.
• Document office procedures and assist with policy updates.

1. Team Collaboration:

• Work closely with the dental team to streamline office operations.
• Participate in staff meetings and contribute to the improvement of office procedures.
• Assist with training and onboarding of new staff members.

• Minimum 3 years relevant work experience in dental assisting, or a relevant qualification, minimum equivalent to a NZQF level 3 qualification or higher
• A friendly and kind personality
• Professional tidy appearance
• Excellent command of English language both verbally and written
• Good Computer skills
• A warm telephone manner

• A full-time permanent role - minimum of 40 hours per week
• An hourly rate based on skill and experience between $30 - $35 per hour
• A rewarding and enjoyable work environment as part of our friendly team.

Our practice is open Monday – Friday from 8.30am – 5pm.

If you are wanting to expand your dental experience or grow from your current role. We would love you to apply.

Please email your CV with references and cover letter to: ajay@capitaldental.co.nz. Please also confirm your immigration status in your cover letter, e.g. NZ citizen/resident, NZ work visa holder or overseas applicant.