Operations Supervisor Multi-Cargo

Port of Auckland is part of the special character of our city and plays a vital role in our economy, delivering the things we need and enjoy.

We also have a network of freight hubs throughout the North Island, to improve access to the port for the provinces.

Help keep Auckland's cargo moving! Join our Multi Cargo team and play a key role in keeping port operations running safely, efficiently, and smoothly every day.

ABOUT THE ROLE | Te turanga mahi

Reporting to the Manager Multi Cargo, the Operations Supervisor plays a key role in coordinating day-to-day port activities and ensuring safe, efficient, and customer-focused operations. You'll work closely with internal teams, third-party operators, and external agencies such as Customs and MPI, keeping operations on track while maintaining strong relationships across the port.

Key Responsibilities:

• Coordinate day-to-day Multi Cargo operations to ensure activities run safely, efficiently, and in line with port procedures.
• Lead on-wharf operations and yard planning, optimising space, resources, and vessel turnaround times.
• Build and maintain strong relationships with third-party operators, internal teams, and external stakeholders such as Customs and MPI.
• Drive continuous improvement by identifying process efficiencies and opportunities to maximise land capacity and cargo throughput.
• Ensure full compliance with Health and Safety, MPI, and Customs requirements, and take an active role in incident response and investigations.
• Oversee operational projects and asset management, supporting the achievement of departmental KPIs and business goals.

ABOUT YOU | Ko wai koe

You're an experienced operator who thrives in a fast-paced, high-risk environment and knows how to keep things moving, safely and efficiently. You're hands-on, adaptable, and confident making sound decisions under pressure. With strong communication and coordination skills, you build constructive relationships across teams, contractors, and external partners, even in challenging situations.

• Minimum of 5 years working in a Shipping, logistics, port operations, or a similar operational environment.
• Previous experience managing overlapping PCBU duties and a practical understanding of Health and Safety requirements and PCBU obligations.
• Proven ability to work well as part of a team.
• High level of computer literacy, with strong skills in MS Office (especially Word and Excel).
• Confidence using operational systems and data to plan, monitor, and improve performance.
• Supervisory experience in a high-risk or operational setting (preferred).
• Tertiary study or equivalent qualifications (preferred).

Hours of Work:

This is a full-time rostered role averaging 40 hours per week. You'll need to be flexible with hours, shifts are mostly 7:00am-3:00pm, with some weeks working 3:00pm-11:00pm to support operational coverage.

OUR BENEFITS | Nga Painga

(T&C's apply)

Our employee benefits and perks include:

• Free onsite parking, annual flu shot, confidential counselling and support services
• Free internal shuttle service to public transport hubs
• Generous leave provisions including enhanced sick leave, parental leave benefits and the option to buy additional leave
• Career progression opportunities
• Flexible working, hours and remote
• Access to an onsite gym, and physiotherapist
• Access to discounts across Auckland

We pride ourselves on being a great place to work and consider all employees part of the port whanau.

• Kia Kaha, Kia Maia. 'Give of your best, be confident in your ability'

Reference #

Posted on

Expertise

Work type(s)

Work arrangement

Permanent