Service Advisor
- Delivering outstanding customer experiences!
- Great opportunity to join a prestige franchise dealer
- Work with high profile brands: Mitsubishi, Nissan, Subaru, Suzuki & Volkswagen
Are you passionate about creating exceptional customer experiences in the automotive industry? Do you thrive in a fast-paced, team-oriented environment? If so, we want to meet you!
About us
Southern Automobiles is a trusted name in automotive sales and service, known for our commitment to quality, integrity, and customer satisfaction. We're growing our service team and looking for a dynamic Service Advisor to be the bridge between our valued customers and our skilled Technicians.
Your Role
As a Service Advisor, you'll be the face of our service department - welcoming customers, understanding their vehicle concerns, and ensuring they leave with confidence. You'll guide them through the service process, keeping them informed every step of the way while building long-term relationships based on trust and transparency.
Key responsibilities:- Greet customers warmly and listen to their vehicle concerns
- Schedule service appointments and manage repair orders
- Clearly explain maintenance and repair recommendations
- Provide accurate cost estimates and timelines
- Co-ordinate with Technicians to ensure timely completion of work
- Follow up with customers to ensure satisfaction
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Ability to multi-task and stay organised in a busy environment
- Tech-savvy with a customer-first mindset
- Positive attitude and a team-player mentality
- Valid drivers licence required
- Be part of a supportive and professional team
- Work with a reputable dealership that values integrity and service
- Ongoing training and career development opportunities
- Competitive pay structure with monthly performance bonuses
Don't delay. Apply today!
Please Quote Reference Number 11856