Case Manager
- Support rehabilitation that creates real change in people's lives.
- Build strong relationships to guide positive pathways forward.
- Join a values-led team focused on safer communities and better futures.
Kotahi ano te kaupapa, ko te oranga o te iwi -`There is only one purpose to our work: the wellness and wellbeing of our people.
Mo te tunga | About the role
We are currently looking for a Case Manager to join our dedicated team. As a Case Manager, you will provide specialist, end-to-end management of people serving sentences as they work through programmes aimed at addressing rehabilitation and reintegration needs.This includes initial assessment, needs identification, case planning, and partnering with whanau and external agencies to support rehabilitation. Case Managers also prepare reports and recommendations for the Parole Board, which means there is a significant amount of report writing in the role.
Our Case Managers meet directly with people in prison and seek to understand what is required to support their rehabilitation and reintegration. This is a rewarding but also challenging aspect of the role as you will encounter a diverse range of offending, such as violence or offending against children, and this can be confronting for some people.While you will have a supportive team and a solid training pathway to help you build your skills, high levels of resilience are required.
Case Managers lead rehabilitation and reintegration using a person-centric approach. By focusing on the wellbeing of the person, you will help reduce the chances of them returning to past behaviour and support them to make better choices for the future.
This is a full-time, permanent position based in Otago Correctional Facility, working Monday to Friday, 8 hours per day between the hours of 7am - 6pm
Mou | About you
We want to hear your `why' - what motivates you to apply for this role, and how your current or past experiences have prepared you for it. Whether you're currently working in volunteer roles, social work, trauma-informed care, rehabilitation, reintegration, case management, or other sectors as we value the passion and transferable skills you bring.
We are looking for people who:
- Are enthusiastic about their current position and can clearly demonstrate how their skills and experience align with this opportunity.
- Possess strong written communication abilities, including preparing high‑quality reports and confidently using a range of Microsoft Office applications.
- Communicate effectively and build positive, productive relationships.
- Can motivate and support individuals to make meaningful, positive changes in a non‑judgemental and encouraging way.
- Work effectively with people from all cultural backgrounds, with awareness of Maori and Pasifika communities.
- Demonstrate high levels of integrity in all aspects of their work.
- Hold a full, clean New Zealand driver licence.
- Have the legal right to live and work in NZ with restrictions.
Nga painga | The benefits
The starting salary for this position is $70,956 - $75,947 per annum. Once in the role there are opportunities to increase your salary over time up to $91,307 per annum.
Mo matou | About us
Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.
We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.
Tono inaianei | Apply Now
To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.
When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.
Applications close on: 23rd March 2026
Shortlisted candidates will be contacted between 27 March and 4 April and must attend an in‑person Assessment Centre on 14 April 2026.
If you have any questions or want to learn more about a career with us, contact southernrecruitment@corrections.govt.nz, or visit careers.corrections.govt.nz.