Ict support technician

You will be paid $29.66 -$31 per hour depending on experience. You will work a minimum of 30 hours and a maximum of 60 hours a week. The job will be based on any of our stores in Alexandra, Otago region.

• Install or configure software and driver on devices.
• Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.
• Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
• Attentive at the front desk to make new tickets and assist in sales support.
• Provide excellent customer service to customers physically as well as over phone support.
• Resolve customer issues and concerns in a timely and efficient manner.
• Continuously improve your knowledge of our products and services.
• Ability to multitask and manage multiple customer interactions simultaneously.

• A team player
• Minimum three years of experience or minimum level 4 qualification in IT or any related field
• Must be able to work on the flexible roaster
• Have good communication and customer service skills
• Basic computer skills and experience with customer service software

We offer a competitive salary, as well as ongoing training and professional development opportunities.

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.

We look forward to reviewing your application and potentially welcoming you to our team!