Warehouse Sidekick

Assist with the daily operations of the Book Hero warehouse including receiving and shelving new books, customer order fulfilment and maintaining a clean and well-organised warehouse environment. The Warehouse Sidekick plays a key role in the success of Book Hero by ensuring all customers receive fast, on-time delivery of their orders and that books arrive in perfect condition!

Key Responsibilities

• Receive into stock shipments of incoming books.
• Ensure inwards deliveries are checked for accuracy and condition.
• Shelve books onto warehouse shelves.
• Use WMS software to enter invoices and process stock discrepancies with suppliers.

• Pick customer orders ready for dispatch.
• Carefully package customer orders ready for hand-over to couriers.
• Complete “gift wrap” orders by wrapping books and handwriting gift cards.

• Maintain a clean, tidy, and organised warehouse environment.
• Report any maintenance issues.

• Fast & Focused. Willingness to work with urgency and precision.
• Hardworking & Reliable. Show up on-time and ready to give 100%.
• Physically Fit & Strong. Able to lift boxes of books, stand for long periods of time and move at pace around the warehouse floor.
• Attention to Detail. Accuracy and care when packaging are as important as speed.
• Positive & Competitive Mindset. You want Book Hero to win and take pride in being part of something great.

• Ensure customer orders are shipped in accordance with Book Hero’s overnight delivery promise.
• Ensure inwards goods are processed efficiently and in accordance with release date expectations.
• Maintain a clean and safe working environment and ensure inventory is well cared for.
• Be confident working independently.
• Maintain a customer-centric mindset and do whatever necessary to keep promises made to customers.
• Work at a fast pace and maximise productivity throughout the working day.
• Be flexible, open-minded and willing to learn new skills.

Please visit our website www.bookhero.co.nz to learn more about us!