Casual Telephonistat Health New Zealand - Te Whatu Ora Southern -
Southland Hospital, Invercargill$29.95
- $32.47 per hour, depending on experienceFirst point of contact for all calls coming into Southland HospitalHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the roleReporting to the Senior Telephonist, you will be responsible for:answering internal and external callscarrying out emergency procedures when requiredmonitoring alarmsdocumenting any faults in the phone system.The calls you deal with will vary from emergency calls to general enquiries.
- 2pm9am - 5pm2pm
- 10pmSplit shift 10am
- 12pm and 5pm-7pmView position description.About the Team/Service/LocationHealth New Zealand | Te Whatu Ora
- Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities.
We take pride in all the services we provide, and our aim is to improve, promote, and protect the health of our region.
We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.About youAs a telephonist, you will be a key point of contact within the organisation and will need to demonstrate:excellent customer service skillsexperience within a customer service or administration role and call centre (not essential but desirable)basic computer knowledge, in particular with the Microsoft Office suite (Word, Excel, Outlook email)great interpersonal skills with the ability to listen actively and respond in a calm and considered mannera positive attitude and team-focused approach to your work.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.How to applyTo apply please click 'apply now'.
All applications must be submitted through our online careers portal by Sunday, 24 May 2026.
If you have any questions about the role, please contact Deborah McDonald deborah.mcdonald@tewhatuora.govt.nzWe will review applications as received and may proceed with the recruitment process before the closing date of this advert.We only accept online applications.
Please apply via our website.