Guest Service Assistant

placeSelwyn calendar_month 
Midway between Christchurch and the West Coast, Wilderness Lodge Arthur's Pass sits on a 4000-acre farm & nature reserve surrounded by the spectacular Arthur's Pass National Park. Designed to fit carefully into the landscape, the lodge offers spectacular mountain views from every window.
There are a range of activities to explore, guided adventures to discover nature and farm life - kayak, hike, search for rare wildlife, watch sheep-dogs in action & learn about growing fine merino wool. Stylish accommodation, delicious food & warm hospitality complete the experience.

The Wilderness Lodge is family owned and has been at the forefront of nature protection for over 25 years.

We are currently seeking passionate Lodge Assistants for the upcoming season. If you enjoy working hands-on across multiple departments and you’re passionate about creating memorable experiences for others, this is the perfect opportunity for you to make your mark.

This is a full-time fixed-term position, starting in September/October 2025 through to late April 2026. This role has food and accommodation provided on-site at a cost.

The successful applicants will have a true passion for delighting guests and offering a memorable experience tailored to the needs of each guest. They will also have strong interpersonal skills and must work well in a team environment.

To be successful you will require:
  • Prior experience in Food & Beverage, Housekeeping, and/or Reception an advantage
  • Good written and verbal communication skills
  • Excellent administrative skills
  • Previous experience in a customer service
  • Ability to think of your feet and work by yourself
  • NZ resident or applicable Visa

This is a fantastic opportunity to allow your level of experience and passion for the industry to shine in an exceptional and remote location.

If you are interested in this opportunity and believe that you have what it takes, then please apply now!

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