Receptionist / Client Coordinator

Schedule Options:

Monday–Thursday, 7:30am–4:00pm

OR Monday–Friday, 9:00am–3:00pm

Enriched Plumbing & Gas is a family-first, values-driven plumbing company dedicated to delivering exceptional service with a personal touch. We’re growing and looking for someone who can grow with us.

We’re seeking a reliable, warm, and highly organised receptionist to become the heartbeat of our operations. This role is ideal for someone who thrives on customer service, loves managing details, and is ready to step into more responsibility over time.

Key Responsibilities:

• Answer and manage incoming calls and emails with professionalism and friendliness
• Schedule and book jobs for plumbing clients
• Communicate clearly with plumbers and customers to keep everyone on the same page
• Manage and nurture key client relationships
• Prepare and send invoices
• Maintain accurate records and support daily job management

Contribute to team organisation and workflow improvement

For the right candidate, this role offers a clear path into:

• Staff coordination and operational management
• Quoting jobs and assisting with estimating
• Playing a key role in business systems and client experience

What We’re Looking For:

• Excellent communication and interpersonal skills
• Highly organised and able to manage multiple tasks
• Confident with booking systems and admin tools (experience with job management software a plus)
• Trustworthy, proactive, and dependable
• Experience in trade-based admin or customer service is ideal, but not essential

Perks:

• Flexible part-time options
• Supportive, down-to-earth team
• Opportunity to step into leadership
• Be part of a growing business that values people, purpose, and community