Case Manager - Waikeria Prisonat Ara Poutama Aotearoa (Department of Corrections) -

apartmentAra Poutama Aotearoa (Department of Corrections) placeTokoroa calendar_month 
Support rehabilitation that creates real change in people's livesBuild strong relationships to guide positive pathways forwardJoin a values

-led team focused on safer communities and better futures Mō te tūnga | About the roleWe are currently looking for a Case Manager to join our dedicated team at Waikeria Prison.As a Case Manager, you will provide specialist, end-to-end management of people serving sentences as they work through programmes designed to address their rehabilitation and reintegration needs.

This includes initial assessment, identifying needs, developing case plans, and working alongside whānau and community agencies to support long-term change.
You will also prepare reports and recommendations for the New Zealand Parole Board, so strong written skills are essential.You will meet regularly with people in prison to understand what support they need to move forward.
This is both a rewarding and challenging role, as you may work with individuals with diverse and sometimes confronting offending histories.
You'll be supported by a collaborative team and structured training, but resilience and professionalism are key.Our Case Managers take a person-centred approach, focusing on wellbeing to reduce the likelihood of reoffending and support people to make positive, lasting changes.This is a full-time, permanent position, working Monday to Friday, 8 hours per day between 7:00am and 5pm Mōu | About you We want to hear your why
  • what motivates you to apply, and how your experience has prepared you for this role.You may come from backgrounds such as social services, case management, rehabilitation, community or voluntary work, or other people-focused roles.
We value your passion and transferable skills.We are looking for people who:Can clearly demonstrate how their skills and experience align with this opportunityHave strong written communication skills, including report writing and confidence using Microsoft OfficeBuild positive, effective relationships and communicate well with a wide range of peopleCan motivate and support individuals in a non-judgemental, strengths-based wayWork effectively with people from diverse backgrounds, including Māori and Pasifika communitiesDemonstrate integrity, professionalism, and sound judgementProven ability to work with individuals in person and build rapport.Have the legal right to live and work in New Zealand Ngā painga | The benefitsThe midpoint of the salary range is $75,947 per annum and the full range (85%-120%) is $70,956
  • $91,307 per annum.
Appointment and remuneration will reflect skills and experience relevant to the role.
Mō mātou | About us Join Ara Poutama Aotearoa
  • Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities.

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve.

We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.
Tono ināianei | Apply NowTo submit an application and view the position description, click the apply link.
All applications must be submitted through our careers site to ensure transparency
  • applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.Applications close on: 26th June 2026 and we willl be holding an assessment centre on the 2nd July.

For more information, contact: MahiWaikeria@corrections.govt.nz Or visit: careers.corrections.govt.nz

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