[ref. g13160321] Assistant Branch Manager - Christchurch
Enjoy work-life balance with a Monday - Friday roster
- Great perks = Medical Insurance + Birthday leave + Extra Parental leave/bonus
- Genuine and open leadership team + ongoing career development
Join a leading, proud kiwi-owned brand with over 60 years in business, offering plumbing and bathroom solutions, based in their high-performing flagship store in Christchurch. You'll be part of a diverse, inclusive, and culture-driven team, delivering exceptional service and expert advice to their trades customers in a fast-paced, dynamic environment where quality and performance matter!
What's on offer:
- $80k - $85k base salary depending on experience
- Monday to Friday roster: 8am-5pm + rostered Saturday (every 5 or 6 weeks paid)
- Great perks = Medical Insurance + Birthday leave + Extra Parental leave/bonus
- Comprehensive support, training, and ongoing professional development and growth
- A geniune, down to earth and inclusive company culture
As the Assistant Branch Manager, you'll be the face of the trade department, leading from the front and reporting directly to the Branch Manager. A few key highlights about the role include:
- Overseeing and managing a direct team of 5-6 staff, including the trade desk and delivery drivers, as well as leading the wider team of up to 15 staff in the absence of the Branch Manager
- Delivering and exceeding day-to-day trade customer expectations, maintaining existing customers, and ensuring you have repeat buisness
- Driving operational performance across the store, ensuring both financial and non-financial metrics are met including H&S
- Overseeing and monitoring stock and inventory levels
- Ensuring you solve customer issues efficiently, which requires urgent deliveries to customers
- Leading, mentoring, and developing a high-performing team with coaching
- Supporting across HR functions, including recruitment, training, and performance management
You must have:
- Proven leadership experience of 3+ years within a highly customer-centric environment within trade/plumbing/construction is a bonus, but not essential
- Passionate, outgoing, genuine and down-to-earth personality who can drive and motivate others from the front.
- Ability to demonstrate capability in financial and operational management
- Strong organisational and time management skills
- Ability to thrive in a dynamic, fast-paced environment with a solution-focused mindset and think on your feet
Please note that all applicants must have:
- Full Clean Driver's License
- Forklift Licence - (or willing to complete)
- Pass a Medical and Drug Test
- Applicants must also have valid NZ working rights and reside in NZ
Contact: For a confidential discussion, please call Stuart 027 916 1728 or email stuarta@rwr.co.nz