Head Office Receptionist and Admin support
Are you the kind of person who thrives in a fast-paced environment, keeps things running like a well-oiled engine, and genuinely enjoys helping people? We're looking for a dynamic, organized, and customer-focused professional to be join the backbone of our busy soon to be nation-wide Panel Repair Company!
We're looking for a reliable and professional Receptionist to be the first point of contact at our head office in Hamilton for our 4 northland branches. While this role is a reception role you will not be customer facing, your key focus will be customer contact and providing internal support to the wider team.
Role hours are Monday - Friday 9am-3pm with candidate being flexible to cover full day hours (7:30am-4:30pm) where needed.
About the RoleIn this position, you’ll be responsible for answering incoming calls, managing internal communications, and supporting our current admin staff across all branches. You’ll be a valued part of the team helping ensure that our day-to-day operations run efficiently.
Your Duties- Answering and directing phone calls in a clear, courteous, and professional manner
- Managing and booking customer assessments and sending notifications
- Supporting internal teams with administrative follow-ups such as text messaging or phone updates.
- General office admin including document scanning, filing and invoice entry.
- Assisting the Office Administrator and Branch Managers as required.
- Any other duties that help support the smooth running of the office.
- Has previous experience in a busy service or reception role (automotive experience a BIG plus!)
- Is a natural multi-tasker and thrives under pressure
- Communicates clearly and confidently, both in person and over the phone
- Is tech-savvy and comfortable using workshop software and other office software
- Has a proactive attitude and strong attention to detail
This is a great opportunity for someone who enjoys structured work, thrives in a supportive environment, and wants to grow their administrative skill set within the automotive industry.